BMC Helix Platform 19.05  Release Calendar

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    Check this calendar for the upgrade and maintenance schedule by the region for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes pageSubscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    The BMC Helix Digital Workplace Advanced 19.05 release calendar is located here.

     

    Maintenance Release Calendar by Data Center:

     

    North America: Chicago Updates

    Environment:
    CHI Pre-Production (Tailoring and QA)CHI Production
    Dates and Times:

    CHI1: May 27, 4.00 AM to 8.00 AM UTC

    CHI2: May 28, 4.00 AM to 8.00 AM UTC

    CHI3: May 29, 4.00 AM to 8.00 AM UTC

    CHI1: June 3, 4.00 AM to 8.00 AM UTC

    CHI2: June 4, 4.00 AM to 8.00 AM UTC

    CHI3: June 4 4.00 AM to 8.00 AM UTC

    Duration / Impact:

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

     

    North America: Amazon Oregon Updates

    Environment:
    OR Pre-Production (Tailoring and QA)OR Production
    Dates and Times:

    OR1: May 27, 4.00 AM to 8.00 AM UTC

    OR1: June 3, 4.00 AM to 8.00 AM UTC

    Duration / Impact:

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:
    AMS Pre-Production (Tailoring and QA)AMS Production
    Dates and Times:

    AMS1: May 26, 4.00 AM to 8.00 AM UTC

    AMS2: May 26, 4.00 AM to 8.00 AM UTC

    AMS3: May 26, 4.00 AM to 8.00 AM UTC

    AMS4: May 27, 4.00 AM to 8.00 AM UTC

    AMS 5 : May 29, 4.00 AM to 8.00 AM UTC

    AMS6: May 30, 4.00 AM to 8.00 AM UTC

    AMS1: June 2, 4.00 AM to 8.00 AM UTC

    AMS2: June 2, 4.00 AM to 8.00 AM UTC

    AMS3: June 2, 4.00 AM to 8.00 AM UTC

    AMS4: June 3, 4.00 AM to 8.00 AM UTC

    AMS 5: June 5 4.00 AM to 8.00 AM UTC

    AMS6: June 6, 4.00 AM to 8.00 AM UTC

    Duration / Impact:

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

     

    EMEA/UK: London Updates

    Environment:
    UK Pre-Production (Tailoring and QA)UK Production
    Dates and Times:

    UK1: May 27, 4.00 AM to 8.00 AM UTC

    UK1: June 3, 4.00 AM to 8.00 AM UTC

    Duration / Impact:

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

     

    APAC: Sydney Updates

    Environment:
    SYD Pre-Production (Tailoring and QA)SYD Production
    Dates and Times:

    SYD1: May 28, 4.00 AM to 8.00 AM UTC

    SYD1: June 4, 4.00 AM to 8.00 AM UTC

    Duration / Impact:

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours

    Total Duration: 4 Hours

    User Disruption Impact: 4 Hours