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BMC Helix Remedyforce Service Desk
Is it Possible to Clone Remedyforce Notes and Attachments?
As per the standard functionality of Salesforce we are unable to clone attachment and below is the link of idea.
However to clone the attachment from one of existing ticket to the new one, you can achieve the requirement with the help of a custom trigger. See: https://developer.salesforce.com/forums/?id=906F00000008zRaIAI