DWP Catalog - Installing Licenses via User Tool/Midtier

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Digital Workplace Advanced


    COMPONENT:

    MyIT Service Broker


    APPLIES TO:

    DWP Catalog 18.0 ,19.0



    QUESTION:

    How do I install DWP Catalog LIcenses?


    ANSWER:

    1.- Log into the DWP Catalog AR Server, using Midtier or User Tool as dwpadmin
        

        NOTE: I will show you how to do this via User Tool. You can do follow these steps for Midtier as well. Please, refer to the documentation for this.
        https://docs.bmc.com/docs/digitalworkplaceadvanced/1811/setting-up-a-remedy-mid-tier-for-system-administration-of-the-bmc-digital-workplace-catalog-server-856632402.html

        Attached is file called UserTool100.docx  in which I explain how to configure User Tool for DWP Catalog.


    2.- Click on AR System Administration Console

    User-added image

    3.- Click on Common Server Configuration
         3.1 - Click on Add or Remove Licenses

    User-added image

    4.- Click on New (check the screenshot)
         4.1 On the License Type Field, Select AR Server from the Drop down list
         4.2 On the Key Field, copy/paste the License you were provided with
         4.3 Click on the Save button. It has a pencil icon right next to it.

    User-added image
        4.4 Close this window.

    5.- Click on Tenant Server Configuration
        
    5.1 Click on Add or Remove Licenses

    User-added image

    6.-  On this Form
         6.1 Click on Add New
         6.2 On Application Type, choose Classic from the drop down list
         6.3 On License Type, choose AR User Fixed
         6.4 Number of Licenses* Enter the number of licenses that you have already purchased
         6.5 Click on Save

    7.  Now, repeat Steps 1, 5 and 6, but this time logged in as hannah_admin@yourdomain.com

    8. Restart the DWP Catalog Server, per below documentation
        https://docs.bmc.com/docs/digitalworkplaceadvanced/1811/starting-and-stopping-the-bmc-digital-workplace-catalog-server-856634648.html?src=search

    9. Repeat Steps 1-7 on every single DWP Catalog Group Server Members.

    10.- Confirm this works by login into each and every single DWP Catalog Server as hannah_admin@yourdomain.com


     


    Article Number:

    000165312


    Article Type:

    FAQ/Procedural



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