How to Delete Incidents in Remedyforce Using the Salesforce Data Loader

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    How to Delete Incidents in Remedyforce Using the Salesforce Data Loader


    ANSWER:

     

    How to Delete Incidents in Remedyforce Using the Salesforce Data Loader:

    NOTE: Read and understand the following points before proceeding with this solution.
    1. Make sure there is a backup before proceeding with this solution. 
    2. Data deleted using this process is NOT recoverable by BMC. 
    3. BMC is NOT responsible anany data lost using this solution. 
    4. By applying this solution you accept all responsibilities and risks associated with it. 
    5. This process deletes data without the ability to recover.



     


    Article Number:

    000167226


    Article Type:

    FAQ/Procedural



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