Remedy SSO Installer Does Not Launch In Linux With UI and Terminates With Java Error

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy Single Sign On


    COMPONENT:

    Remedy Single Sign On


    APPLIES TO:

    RSSO 1808



    PROBLEM:

    Remedy SSO Installer Does Not Launch With UI In Linux and Terminates With Java Error


    CAUSE:

    Some dependencies are not present in the Linux server for the installer to launch correctly.


    SOLUTION:

    Run the RSSO Installer using the silent method.
    https://docs.bmc.com/docs/rsso1808/installing-remedy-sso-by-using-the-silent-mode-820494997.html

    This will allow to bypass the binary dependencies and install RSSO server successfully.






     


    Article Number:

    000167074


    Article Type:

    Solutions to a Product Problem



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