How to add an FTS Indexer - Includes Video

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System


    APPLIES TO:

    ARServer 9.1



    QUESTION:

    How can I add an FTS Indexer?


    ANSWER:

     

    Why would you add an Indexer?

      
      1.   High Availability 
      
       
    • Provide FTS/MFS searches when primary Indexer is down or Busy Reindexing\
    •  
    • Multiple Copies of the FTS Collection Directory in case of a failure on one
      
      2.   Provide Multiple Searchers 
      
       
    • FTS/MFS Queries can be distributed across multiple servers
      
    Steps to Add an Indexer  

    1.  Open the FTS Management Console

      
       
    • Configure New Indexer
      
         Click on the servername for the new indexer and add a check  mark to the 'Is Indexer' check box.  Click 'Apply' 
       User-added image  
       
    • Configure Searchers to use the New Indexer
      
          Highlight the Searcher Server to configure  
        Change the value of 'Indexer Server Name' to point to the new Indexer server  
        Click 'Apply' 
       User-added image      

     

      

    2.  Open the AR System Server Group Operation Ranking form

      
       
    • Rank the New Indexer
      
      User-added image 
     
    After saving, click on the 'Refresh Ranking' button 
      

    3.  Restart ARServers

      
       
    • Searchers that were updated
      
      Server-Plugin-Alias must get read 
      
       
    • New Indexer
      
      FTS Plugin  gets started 
    4.  Reindex  
       
    • The New Indexer needs to be reindexed
    •  
    • Use the FTS Management Console to perform the Reindex
    5.  Tune  

     


    Article Number:

    000167045


    Article Type:

    FAQ/Procedural



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