Remedy / DWP Catalog Installation Order

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    MyIT Digital Workplace


    COMPONENT:

    MyIT Service Broker


    APPLIES TO:

    DWP Catalog 19.00, DWP Catalog 18.00



    QUESTION:

    What is a recommended installation order for DWP Catalog?
    We want to start from scratch.


    ANSWER:

    This is what our recommendation when installing DWP Catalog.
    NOTE: Please read the documentation and compatibility Matrix prior upgrading.

       
    1. ARSuite
    2.  
    3. Atrium
    4.  
    5. AtriumIntegrator
    6.  
    7. ITSM
    8.  
    9. SRM
    10.  
    11. SLM
    12.  
    13. Digital Workplace ITSM Integration Patch - 151/119 MB
    14.  
    15. DigitalWorkplace Advanced
    16.  
    17. Smart IT
    18.  
    19. Digital Workplace Catalog 18.08
    20.  
    21. BMCRemedySSO-18.08.00 -- Mandatory for DWP Catalog
    22.  
    23. Digital Workplace Advanced ITSM Integration Patch - 36 MB

     


    Article Number:

    000165705


    Article Type:

    FAQ/Procedural



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