TS-Synthetic - Silk Performer - SapGui: 3 – Connect failed, Catastrophic failure

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Synthetic Transaction Monitor with Micro Focus Silk Performer


    COMPONENT:

    Borland Silk Performer


    APPLIES TO:

    Applies to all versions of Borland Silk Performer



    QUESTION:

    Receiving SapGui: 3 – Connect failed, Catastrophic failure on a TryScript in Silk Performer


    ANSWER:

     

    Confirm that SAPGUI is on a supported version.  On the MicroFocus website, locate the release notes for the version of Silk Performer that is that is being used.  In the release notes, locate the section labeled 'Tested With' to determine what version of SAPGUI is supported.  

    For instance, below is the link for Silk Performer 18.5 Release Notes:

    https://www.microfocus.com/documentation/silk-performer/185/en/silkperformer-185-releasenotes-en.pdf for SAPGui.

     


    Article Number:

    000165123


    Article Type:

    FAQ/Procedural



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