When upgrading Control-M/Agent fails with Error message: ERROR: The system was unable to find the specified registry key or value.

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Control-M/Agent for UNIX and Microsoft Windows


    COMPONENT:

    Control-M/Agent for UNIX and Microsoft Windows


    APPLIES TO:

    Control-M/Agent for UNIX and Microsoft Windows 9.0.00



    PROBLEM:

    When upgrading Control-M/Agent fails with Error message: ERROR: The system was unable to find the specified registry key or value. 
     


    CAUSE:

    Unknown


    SOLUTION:

    The registry key(s) that were not found should be listed in the complete error message.
    Please copy them from an existing machine into the registry and rerun the Control-M Agent upgrade.
     


    Article Number:

    000154214


    Article Type:

    Solutions to a Product Problem



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