The Moviri Kubernetes ETL is failing to import any data with error "Saver: Failed to connect to local db: null" and "Saver: exiting without import data"

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    PRODUCT:

    TrueSight Capacity Optimization


    APPLIES TO:

    TrueSight Capacity Optimization 11.3, 11.0, 10.7



    PROBLEM:

    In the TrueSight Capacity Optimization (TSCO) Kubernetes ETL logs the following messages are reported and no data is loaded by the ETL:

    2018-07-05 20:25:01,849 WARN  [service-119-1]- Saver: Failed to connect to local db: null
    2018-07-05 20:25:01,849 WARN  [service-119-1]- Saver: exiting without import data
    2018-07-05 20:25:01,849 DEBUG [service-119-1]- Remove DB
    2018-07-05 20:25:01,849 INFO  [service-119-1]- ... end saver [119]


    SOLUTION:

    This issue has been addressed in the 'Moviri Integrator Version 1.2.02 for TrueSight Capacity Optimization - Kubernetes' ETL add-on package.  Contact TSCO Technical Support to obtain the latest Kubernetes ETL package.


    Article Number:

    000156372


    Article Type:

    Solutions to a Product Problem



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