CMDB New UI is rendering more data compared to Old UI for same CI, using Explore CI v/s Atrium Explorer for Expand Both option

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Atrium Core - CMDB


    COMPONENT:

    BMC Atrium Core


    APPLIES TO:

    AtriumCore 1808



    PROBLEM:

    CMDB New UI is rendering more data compared to Old UI for same CI using Explore CI v/s Atrium Explorer for Expand Both option
    Expand both option is used for same CI from Old Atrium Explorer UI to compare connected CIs


    CAUSE:

    This is a defect. Hotfixes are available both for 1805 and 1808 versions


    SOLUTION:

    A hotfix for this issue is available both for 1805 (defect SW00551483) and 1808(SW00555979) versions.

    Kindly reach out to BMC Support for the hotfix.


    Article Number:

    000165726


    Article Type:

    Solutions to a Product Problem



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