In TSCO console, Failing to generate Auditing - Managed Serves & Managed - Network and Storage entities reports

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Capacity Optimization


    COMPONENT:

    Capacity Optimization


    APPLIES TO:

    10.7.01, 11.0.00, 11.3.01



    PROBLEM:

     

    The report Managed Serves  &  Managed- Network and Storage Entities reports is not generated in TSCO
    This is the error reported by the Report Task that is running the report
    2018-08-30 15:35:24;INFO;[ReportThread-0]- [BIRTReportPublisher] Rendering starts.                
    2018-08-30 15:35:24;INFO;[ReportThread-0]- [BIRTReportPublisher] Output directory: /u/cpit/repository/reports/217/report_217_1535643210255/Tony-Test_Auditing - Managed Servers                
    2018-08-30 15:35:24;INFO;[ReportThread-0]- [BIRTReportPublisher] Rendering xls starts.                
    2018-08-30 15:39:51;ERROR;[ReportThread-0]- [ReportThread-0] Could not generate report Tony-Test_Auditing - Managed Servers -- repid:217                
    2018-08-30 15:39:51;ERROR;"[ReportThread-0]- [ReportThread-0] org.eclipse.birt.report.engine.api.EngineException: Error happened while running the report.            
     at org.eclipse.birt.report.engine.api.impl.EngineTask.handleFatalExceptions(EngineTask.java:2329)      
     at org.eclipse.birt.report.engine.api.impl.RenderTask.render(RenderTask.java:306)                
     at com.neptuny.cpit.report.publisher.BIRTReportPublisher.render(BIRTReportPublisher.java:765)          
     at com.neptuny.cpit.report.publisher.BIRTReportPublisher.render(BIRTReportPublisher.java:815)          
     at com.neptuny.cpit.report.publisher.BIRTReportPublisher.generate(BIRTReportPublisher.java:573)        
     at com.neptuny.cpit.task.BaseReportExecutorThread.generateReport(BaseReportExecutorThread.java:417)    
     at com.neptuny.cpit.task.BaseReportExecutorThread.run(BaseReportExecutorThread.java:545)
    ..........
    Caused by: java.lang.IllegalArgumentException: Invalid row number (-32768) outside allowable range (0..1048575)                
     at org.apache.poi.xssf.streaming.SXSSFSheet.createRow(SXSSFSheet.java:107)                
     at org.eclipse.birt.report.engine.emitter.xlsx.XlsRenderer.exportSheet(XlsRenderer.java:1074)          
     at org.eclipse.birt.report.engine.emitter.xlsx.XlsRenderer.exportFrame(XlsRenderer.java:838)           
    .....

     


    CAUSE:

    Defect DRCOZ-15994 : Report generation crashes when trying to produce a XLSX with more than 32000 rows.


    SOLUTION:

    This problem is being tracked by DRCOZ-15994

    The fix is included in:

       
    • CHF19 for CO 10.7.01
    •  
    • CHF12 for CO 11.3.01
    For additional information on how to obtain the latest TSCO CHF see this article 
    https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000097159
      

     


    Article Number:

    000159204


    Article Type:

    Solutions to a Product Problem



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