The Today @ BMC Helix blogs share the experience of BMC SaaS Support on how to understand and best use particular product features. This document provides a summary and links to these posts to make them easier to find.
|Trending in Support: Using Advanced Interface Form (AIF) to Streamline Operations||Service Request Management||How-To||Vignesh Nadar|
|Trending in Support: Understanding each type of Service Request Approval||Service Request Management||Walk-through||Vignesh Nadar|
|Trending in Support: Using a VPN for integrations to AR/CMDB Server (such as ADDM connecting to Remedy On Demand)||Process||Awareness||Vignesh Nadar|
|Walk-through: Exploring Smart Reporting DB Repository||Smart Reporting||Walk-through||Asif Bhat|
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