TSIM SNMP v3 adapter - Error on UDP channel: Read Error

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Infrastructure Management


    COMPONENT:

    TrueSight Infrastructure Management


    APPLIES TO:

    BPPM 9.x, TSIM 11.x



    QUESTION:

    Observed below error in mcxa adapter trace files (%mcell_home%/tmp/adapters/mcxa.trace.*) while configuring SNMP V3 adapter :

    --- STARTING_POINT --- (gmt: Fri Mar  8 21:37:55 2019) (local: Fri Mar  8 21:37:55 2019)
    20190308 21:37:55 MC::Base:225 Major - Error at /opt/bmc/TSIMAgent/pw/server/lib/perl/MA/Core/Config.pm:126 (MC::Base::ParseErr): /opt/bmc/TSIMAgent/pw/server/etc/mcxa_snmp.conf:0 (module Config.pm:126):
    Syntax error: Cannot use module 'MA::GenericESnmpTrapV3':
    Can't locate Socket/GetAddrInfo.pm in @INC (@INC contains: /opt/bmc/TSIMAgent/pw/server/lib /opt/bmc/TSIMAgent/pw/server/lib/perl /localperl/lib/site_perl/5.14.0/i686-linux /localperl/lib/site_perl/5.14.0 /localperl/lib/5.14.0/i686-linux /localperl/lib/5.14.0 .) at /opt/bmc/TSIMAgent/pw/server/lib/perl/MA/SocketUtil.pm line 27.
    BEGIN failed--compilation aborted at /opt/bmc/TSIMAgent/pw/server/lib/perl/MA/SocketUtil.pm line 27.
    Compilation failed in require at /opt/bmc/TSIMAgent/pw/server/lib/perl/MA/GenericESnmpTrapV3.pm line 24.
    BEGIN failed--compilation aborted at /opt/bmc/TSIMAgent/pw/server/lib/perl/MA/GenericESnmpTrapV3.pm line 24.
    Compilation failed in require at (eval 12) line 2.


    ANSWER:

    exported LD_LIBRARY_PATH  using below command to fix the issue :

    export LD_LIBRARY_PATH=”/lib:./:/localperl/lib/site_perl/5.14.0/i686-linux/auto:/localperl/lib/site_perl/5.14.0/i686-linux/auto/Socket6:/localperl/lib/site_perl/5.14.0/i686-linux:/localperl/lib/site_perl/5.14.0/i686-linux/auto/P5NCI/:/usr/lib64/:/usr/lib/:/usr/lib64/perl5/CORE/:$MCELL_HOME/bin/”


    Article Number:

    000165687


    Article Type:

    FAQ/Procedural



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