This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy Single Sign On
Remedy SSO 18.02
All files from hotfix was not copied correctly on RSSO server
According to the log file “localhost.date.log”, It was giving below error :
SEVERE [http-nio-8443-exec-3] org.apache.catalina.core.ApplicationDispatcher.invoke Servlet.service() for servlet LoginServlet threw exception
Which means that below file was not copied/replaced properly :
Found that cp command on linux was not copying file with $ (Special character) in name.
Upon search in Google found out that you cannot copy files with names containing $ (and some other special characters) in LINUX.
Change the commands to have single quotes around the file name and copy all of the patch files to resolve this issue.