CMF Spreadsheet Analyzer in new Windows 10 fails

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    CMF MONITOR



    PROBLEM:


    A user recently got a new Windows 10 PC and now they can not get the Spreadsheet Analyzer to work. When they open a report, they receive a Visual Basic error saying "The specified dimension is not valid for the current chart type." Also: Runtime error '-2147467259(800004005)' 


    SOLUTION:

    Please download one of the following PTFs from eFix:

    BQM1453 for CMF MONITOR v6.0
    BQM1455 for CMF MONITOR v6.1

    FIX DESCRIPTION -                             
      SPREADSHEET CONVERTER FAILS TO COMPLETE PROCESSING PERFSUM REPORT.               
     


    Article Number:

    000165554


    Article Type:

    Solutions to a Product Problem



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