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Remedy AR System Server
ITSM In-App Reporting 9.1.00
Smart Reporting All versions
How to enter external email address in the Broadcast window in Smart Reporting in order to send the reports to the external users?
In order to add external email address in Broadcasting, it is required to make the below changes:
- Open the required report in EDIT mode.
- Go to Report --> Save --> Distribution Security --> Enable Broadcast & Email.
- Choose ‘Unsecure’ under Email & Broadcast Security.
4. Click on the Broadcast button in the main navigation menu.
5. In the Broadcast menu, click the Add button.
6. Select the Broadcast option.
7. The Broadcast window will open, providing you with the following options:
8. In the Add Recipients, enter the email address and hit enter:
9. Setup Delivery Rule and Schedule. Click on the Save button to complete the Broadcast set up. You will now be able to send the reports to the external users.