Active and past events not loading after 19.02 upgrade

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Digital Workplace Advanced


    APPLIES TO:

    DWP 19.02



    PROBLEM:

    Active and Past events are not loading after 19.02 upgrade or a fresh install.


    SOLUTION:

    This problem relates to a known defect (DRIIT-35950) and will be addressed in the next cumulative hot-fix. Please use the following workaround until then:

    1) Log into the Mid-Tier as an Administrator and open the "AP:Process Definition" form

    2) Check value of ‘Require Justification on Rejection’ field for all process. 

    ·        Yes
    ·        No
    ·        Clear

    It should be Yes or No and NOT clear.


    Article Number:

    000165327


    Article Type:

    Solutions to a Product Problem



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