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BladeLogic Server Automation Suite
BMC BladeLogic Server Automation Suite
While running a Truesight Server Automation (TSSA/BSA) Catalog Update Job you see an error like
Error while add/update patch in depot: hotfix <catalog item>
A depot object of the same type with the name < catalog item >, already exists in this group.
Possible RBAC issue due to running the Patch Catalog Job as different roles.
To resolve the issue:
If there are no duplicates there are a couple ways to resolve this:
Only run the CUJ as RoleA and discontinue using RoleB for accessing the catalog.
If both roles need access to run the CUJ and/or both roles need access to the objects in the catalog (more likely the case) then you can create an ACL Policy that grants RoleA and RoleB the required access to the objects in the catalog and update ACL Policy setting in the Patch Catalog. This ACL Policy will be applied to all Depot Objects in the catalog when the CUJ runs. Run the CUJ as RoleA.
Note - If the warnings are ignored and analysis job is executed then the Analysis job may see some strange behaviour like the job is successful but there are no targets in the job and All the targets are in "Not Started Targets". Please follow the steps above and make sure that role running the analysis has proper privileges on the target.
See the following video for further assistance in troubleshooting this issue: