BMC Remedy 8.1 Duplicates in CMDB Audit Log

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    In BMC Remedy  8.1 I need to audit 2 fields in a Computer System asset - Region from General tab

    and DNS Host Name from Specifications tab

     

    To do that I opened BMC_ComputerSystem from the Class Manager

    And then I clicked on BMC.CORE:BMC_ComputerSystem

    And opened HostName for editing

    Then I set Attribute Type = Audit for the HostName field

    In the BMC.CORE:BMC_ComputerSystem class I didn’t find the Region field, so I moved one step up to the BMC.CORE:BMC_BaseElement class within the MC.CORE:BMC_ComputerSystem class

    But in BMC.CORE:BMC_BaseElement I can’t edit Region attribute! So I move one step up again

    And opened BMC_BaseElement class, and then Region attribute

    I found Region attribute and click on button Edit, and set Audit Option = Audit on the next screen

    Then I created a new Asset of ComputerSystem from The Asset Management Console

    When I clicked on CMDB Audits function

    I got an Audit Logs with duplicates

    It’s interesting, HostName displays correctly and only one time, HostName is a Computer System related attribute. But Region is common attribute and reuse on different attributes types

     

    My questions are – Why on creation of a new asset I have 2 rows with duplicated Region value?

     

    What I did wrong?

     

    Thank you,

     

    Vlad

     

    This document was generated from the following discussion: BMC Remedy 8.1 Duplicates in CMDB Audit Log