How to enable tracelogger for midtier - Includes video

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System Mid Tier


    APPLIES TO:

    midtiers since version 9x



    QUESTION:

     
       Is there any log that will provide details on the internal workings of Midtier, similar to log level TRACE ?  


    ANSWER:

    Trace logger is available on midtier since version 9x.  This log is useful to troubleshoot problems such as missing fields.

    Please add/update the following parameter in the midtier config.properties file:

      arsystem.tracelogger=true 
    Restart the Midier server. 

    This will trigger logging that saves off the form fieldgraphs to a separate log called tracelog.log 
    You can also follow this video for reference: 

      


     


    Article Number:

    000164618


    Article Type:

    FAQ/Procedural



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