This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy AR System Server
AR System Mid Tier
midtiers since version 9x
Is there any log that will provide details on the internal workings of Midtier, similar to log level TRACE ?
Trace logger is available on midtier since version 9x. This log is useful to troubleshoot problems such as missing fields.
Please add/update the following parameter in the midtier config.properties file:
This will trigger logging that saves off the form fieldgraphs to a separate log called tracelog.log
You can also follow this video for reference: