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Remedy AR System Server
AR system server installer
While checking the logs we can see a problem where remedy service is unable to start during upgrade.
Installation failed and has installer rolled back changes
Attempted to restart service on 18.05 environment which was successful
Clear bundle cache, restart also successful.
Further checking in ar.conf file for DB and SQL credentials found conflicting parameters as detailed below:
Steps to follow
2. Disable Register with port mapper as you are not using the same.