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Remedy AR System Server
After logging into Remedy with a Fixed License user (e.g. Allen) in 2 different locations, The following error is displayed:
"User is currently connected from another machine or incompatible session (ARERR 9084)"
Checked the License Review and can see a Fixed license has been obtained:
This is expected behaviour as the end user requires Administration permission in the User form in conjunction with a Fixed license.
Required "Administrator" permission is missing from the Group List in the User form for Allen.
Once added, Allen was able to log into Remedy at multiple locations now.