How to Export Remedyforce Categories

Version 2

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    BMC Helix Remedyforce Service Desk


    How to Export Remedyforce Categories



    To Export Category Data using the Data Export feature:
    1. Click Setup | Under Admistration Setup Expand Data Management | Click Data Export
    2. Click Export Now
    3. Tick BMCServiceDesk_Category__c
    4. Click Start Export
    5. Once the export is finished download the zip file
    6. Extract the zip file and open in Excel
    7. Sort by the Incidents column to identify all Categories associated with Incidents.

    How to Export Remedyforce Categories



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