What is logged during D2P Activities in 1808?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System


    APPLIES TO:

    ARSystem 1808



    QUESTION:

    What is logged during D2P Activities in 1808?


    ANSWER:

     

    1. I started by importing the 1808 Patch 1 Midtier Package
    ard2pplugin.log shows the following:

      
    2019-01-21 12:01:21,880 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=6[Import Package]  2019-01-21 12:01:21,899 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 6[Import Package]  dispatched. 2019-01-21 12:01:21,900 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin starting import operation.<Package Entry ID: midtier1808Patch001.zip>  2019-01-21 12:01:25,424 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Could not locate Payload Deploy Config Properties file. C:\Program Files\BMC Software\ARSystem\payloaddeployconfig.properties (The system cannot find the file specified) 2019-01-21 12:01:25,431 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding the package as attachment to the package schema. 2019-01-21 12:01:31,624 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Package attachment completed.<Package Entry ID: 000000000001122>  2019-01-21 12:01:31,721 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: ARMigratePlugin: Import of Package completed.  Please check Log results that follow for Specific results: -------- [Mon Jan 21 12:01:24.703] INFO  - AR System Import Tool 9.1 build005 Mon Jan 21 12:01:24.689 [Mon Jan 21 12:01:24.703] INFO  - APITIMEOUT from system property : -null [Mon Jan 21 12:01:24.703] INFO  - APITIMEOUT from Environment : -null [Mon Jan 21 12:01:25.139] INFO  - Starting import of C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAQJPKRW9ERQ8G\_meta.arx [Mon Jan 21 12:01:25.165] INFO  - Found new form in file : RDA:DeploymentPackageDetails  [Mon Jan 21 12:01:25.200] INFO  - Auto generating mapping information [Mon Jan 21 12:01:25.201] INFO  - Attempting import from source form RDA:DeploymentPackageDetails to destination form RDA:DeploymentPackageDetails on server clm-aus-000368 [Mon Jan 21 12:01:25.281] INFO  - Import Completed in 0.142 seconds. 1 records were imported to RDA:DeploymentPackageDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAQJPKRW9ERQ8G\_meta.arx [Mon Jan 21 12:01:25.281] INFO  - Found new form in file : RDA:DeploymentDataDetails  [Mon Jan 21 12:01:25.342] INFO  - Auto generating mapping information [Mon Jan 21 12:01:25.344] INFO  - Attempting import from source form RDA:DeploymentDataDetails to destination form RDA:DeploymentDataDetails on server clm-aus-000368 [Mon Jan 21 12:01:25.410] INFO  - Import Completed in 0.129 seconds. 1 records were imported to RDA:DeploymentDataDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAQJPKRW9ERQ8G\_meta.arx  2019-01-21 12:01:31,758 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: import operation completed.<Package Entry ID: 000000000001122>  2019-01-21 12:01:31,758 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=6[Import Package]  2019-01-21 12:06:05,665 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=6[Import Package]  2019-01-21 12:06:05,665 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 6[Import Package]  dispatched. 2019-01-21 12:06:05,666 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin starting import operation.<Package Entry ID: midtier1808Patch001.zip>  2019-01-21 12:06:07,179 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Could not locate Payload Deploy Config Properties file. C:\Program Files\BMC Software\ARSystem\payloaddeployconfig.properties (The system cannot find the file specified) 2019-01-21 12:06:07,185 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding the package as attachment to the package schema. 2019-01-21 12:06:11,289 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Package attachment completed.<Package Entry ID: 000000000001122>  2019-01-21 12:06:11,316 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: ARMigratePlugin: Import of Package completed.  Please check Log results that follow for Specific results: -------- [Mon Jan 21 12:06:06.963] INFO  - AR System Import Tool 9.1 build005 Mon Jan 21 12:06:06.958 [Mon Jan 21 12:06:06.964] INFO  - APITIMEOUT from system property : -null [Mon Jan 21 12:06:06.964] INFO  - APITIMEOUT from Environment : -null [Mon Jan 21 12:06:06.965] INFO  - Starting import of C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAYFPKRWRARQLO\_meta.arx [Mon Jan 21 12:06:06.968] INFO  - Found new form in file : RDA:DeploymentPackageDetails  [Mon Jan 21 12:06:07.107] INFO  - Auto generating mapping information [Mon Jan 21 12:06:07.107] INFO  - Attempting import from source form RDA:DeploymentPackageDetails to destination form RDA:DeploymentPackageDetails on server clm-aus-000368 [Mon Jan 21 12:06:07.136] INFO  - Import Completed in 0.171 seconds. 1 records were imported to RDA:DeploymentPackageDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAYFPKRWRARQLO\_meta.arx [Mon Jan 21 12:06:07.137] INFO  - Found new form in file : RDA:DeploymentDataDetails  [Mon Jan 21 12:06:07.152] INFO  - Auto generating mapping information [Mon Jan 21 12:06:07.152] INFO  - Attempting import from source form RDA:DeploymentDataDetails to destination form RDA:DeploymentDataDetails on server clm-aus-000368 [Mon Jan 21 12:06:07.170] INFO  - Import Completed in 0.034 seconds. 1 records were imported to RDA:DeploymentDataDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPAYFPKRWRARQLO\_meta.arx  2019-01-21 12:06:11,335 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: import operation completed.<Package Entry ID: 000000000001122>  2019-01-21 12:06:11,335 INFO  [pool-11-thread-2] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=6[Import Package] 
      
     
    The arfiledeployer.log is empty  
    The status shows '   Ready to Deploy' and the state shows '   Deployable'  
      User-added image
      
    Click on the View button and The Deployment Package Contents showsUser-added image
      
     
      2. I Deploy the Midtier package 
    The ard2pplugin.log shows the following:  
      
      
    2019-01-21 12:17:32,531 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=7[Deploy Init]  2019-01-21 12:17:32,532 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 7[Deploy Init]  dispatched. 2019-01-21 12:17:34,611 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: starting deploy init operation. <Package Entry ID: 000000000001122 Package Name: AR Midtier 1808 Patch 001, Package Version: midtier_1808Patch001_201811180228>  2019-01-21 12:17:34,612 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Getting the package as attachment from the Package details form.<Package Entry ID: 000000000001122>  2019-01-21 12:17:35,756 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Get Attachment call successful.<Package Entry ID: 000000000001122>  2019-01-21 12:17:38,455 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=8[Deploy Package Item]  2019-01-21 12:17:38,455 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 8[Deploy Package Item]  dispatched. 2019-01-21 12:17:38,517 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: ARMigratePlugin: DeployPackageInit completed successfully!<Package Entry ID: 000000000001122>  2019-01-21 12:17:38,527 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: deploy init operation completed. <Package Entry ID: 000000000001122 Package Name: AR Midtier 1808 Patch 001, Package Version: midtier_1808Patch001_201811180228>  2019-01-21 12:17:38,527 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=7[Deploy Init]  2019-01-21 12:17:40,554 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: starting deploy package item operation. <Package Entry ID: 000000000002443 Package Name: AR Midtier 1808 Patch 001, Package Version: midtier_1808Patch001_201811180228>  2019-01-21 12:17:40,575 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Exporting data with options [-form, AR System Single Point Deployment Payload, -datafile, C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\midtierARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CPKP76C9NVF6G\DATA_Backup\ARSystemSinglePointDeploymentPayload_back.arx, -e, 49136, -q, '49113' = "midtier-ARS_1808-P-1808Patch001"]<Package Entry ID: 000000000002443>  2019-01-21 12:17:40,758 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Exporting data completed with options [-form, AR System Single Point Deployment Payload, -datafile, C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\midtierARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CPKP76C9NVF6G\DATA_Backup\ARSystemSinglePointDeploymentPayload_back.arx, -e, 49136, -q, '49113' = "midtier-ARS_1808-P-1808Patch001"]<Package Entry ID: 000000000002443>  2019-01-21 12:17:40,758 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Zipping up backup files for <Package Entry ID: 000000000002443>  2019-01-21 12:17:40,787 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Zipping up backup files completed for <Package Entry ID: 000000000002443>  2019-01-21 12:17:40,787 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding rollback attachment file for:<Package Entry ID: 000000000002443>  2019-01-21 12:17:40,862 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding rollback attachment file completed for:<Package Entry ID: 000000000002443>  2019-01-21 12:17:47,880 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: Results from import log file: -------- [Mon Jan 21 12:17:40.879] INFO  - AR System Import Tool 9.1 build005 Mon Jan 21 12:17:40.870 [Mon Jan 21 12:17:40.879] INFO  - APITIMEOUT from system property : -null [Mon Jan 21 12:17:40.879] INFO  - APITIMEOUT from Environment : -null [Mon Jan 21 12:17:40.886] INFO  - Starting import of C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\midtierARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CPKP76C9NVF6G\ARSystemSinglePointDeploymentPayload.arx [Mon Jan 21 12:17:40.891] INFO  - Found new form in file : AR System Single Point Deployment Payload  [Mon Jan 21 12:17:40.920] INFO  - Auto generating mapping information [Mon Jan 21 12:17:40.920] INFO  - Attempting import from source form AR System Single Point Deployment Payload to destination form AR System Single Point Deployment Payload on server clm-aus-000368.clm-mgmt.clm.bmc.com [Mon Jan 21 12:17:47.097] INFO  - Import Completed in 6.21 seconds. 2 records were imported to AR System Single Point Deployment Payload. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\midtierARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CPKP76C9NVF6G\ARSystemSinglePointDeploymentPayload.arx  2019-01-21 12:17:47,897 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: deploy package item operation completed. <Package Entry ID: 000000000002443 Package Name: AR Midtier 1808 Patch 001, Package Version: midtier_1808Patch001_201811180228>  2019-01-21 12:17:47,897 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=8[Deploy Package Item] 
      
     
    Arfiledeployer.log is empty  
    The Status shows '   Pending Deploy' and the state shows '   Deploying
      
    User-added image
      
      I click on '   View' and then '   View Payload status
      
     
      
      3. I run the arpayloaddeploymentutil.bat 
     
    The AR System Single Point Deployment Status shows Payload Status of '   Successful' and Host Status of '   Deployment Success'  
      User-added image 
    The AR System Deployment Management Console shows the Status of    Deployed and State as Deployed  
     
    The ard2pplugin.log was not updated.  
    The midtier    arfiledeployer.log shows the following:  
    2019-01-21 12:41:05,331 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Loading AR monitor properties file 2019-01-21 12:41:05,338 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Monitor RMI port is 7320 2019-01-21 12:41:05,338 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Connecting with ARMonitor 2019-01-21 12:41:05,978 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Successfully connected with ARMonitor 2019-01-21 12:41:05,982 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Loading File deployer properties file: C:\Program Files\BMC Software\ARSystem\midtier\filedeployer\arfileDeployer.properties 2019-01-21 12:41:05,984 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - version:9.1.06 2019-01-21 12:41:06,217 [main] INFO com.bmc.arsys.apitransport.ApiConfig - jrpcMode: true 2019-01-21 12:41:06,222 [main] INFO com.bmc.arsys.api.Config - jniLoadMode: 1 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - apiRecordingMode: 0 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - apiRecordingLogDir: 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - useConnectionPooling: true 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - maxProxiesPerServer: 80 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - idleConnectionsPerServer: 5 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - connectionTimeout: 0 2019-01-21 12:41:06,223 [main] INFO com.bmc.arsys.api.Config - connectionLifespan: 0 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - timeUnit: MINUTES 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - minimumSupportedServerRpcVersion: 12 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - connectionMaxRetries: 1 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - timeLagBetweenRetriesMillSec: 100 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - stringizeFieldAssignments: false 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - stringizeSetIfQualification: false 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - useLegacyQualParser: false 2019-01-21 12:41:06,224 [main] INFO com.bmc.arsys.api.Config - useLegacyAssignParser: false 2019-01-21 12:41:06,225 [main] INFO com.bmc.arsys.api.Config - useLegacyQualFormatter: false 2019-01-21 12:41:06,225 [main] INFO com.bmc.arsys.api.Config - useLegacyAssignFormatter: false 2019-01-21 12:41:06,230 [main] INFO com.bmc.arsys.api.ARServerUser - APITIMEOUT from system property : null 2019-01-21 12:41:06,230 [main] INFO com.bmc.arsys.api.ARServerUser - APITIMEOUT from Environment : null 2019-01-21 12:41:06,231 [main] INFO com.bmc.arsys.api.ARServerUser - AROVERLAYGROUPS from system property : null 2019-01-21 12:41:06,231 [main] INFO com.bmc.arsys.api.ARServerUser - AROVERLAYGROUPS from Environment : null 2019-01-21 12:41:06,264 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Trying to connect to ARServer clm-aus-000368 Retry No 1 2019-01-21 12:41:07,880 [main] INFO com.bmc.arsys.apitransport.connection.ApiProxyManager - set timer period 60000 milliSec (00:01:00) 2019-01-21 12:41:08,006 [main] INFO com.bmc.arsys.apitransport.connection.ApiProxyFactory - Connects to clm-aus-000368 through com.bmc.arsys.api.ProxyJRpc@702b8b12 2019-01-21 12:41:08,022 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Connected to ARServer clm-aus-000368MidTier Service 2019-01-21 12:41:08,026 [main] INFO com.bmc.arsys.filedeployer.MonitorRegistrar - Registering monitor in AR System Monitor with existing GUID AGGAA5V0GEPDVAP5BGTIP4EIX7BRX9 2019-01-21 12:41:08,075 [main] INFO com.bmc.arsys.filedeployer.MonitorRegistrar - Successfully registered monitor 2019-01-21 12:41:08,485 [main] INFO com.bmc.arsys.filedeployer.FileDeployerConfig - Loading CCS settings for component Midtier_clm-aus-000368_7320_AGGAA5V0GEPDVAP5BGTIP4EIX7BRX9 2019-01-21 12:41:08,586 [main] INFO com.bmc.arsys.filedeployer.ARFileDeployerDaemon - Starting main processing 2019-01-21 12:41:26,473 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Found 2 payloads which are waiting for utility run. 2019-01-21 12:41:26,477 [main] INFO com.bmc.arsys.api.ProxyJRpc - AREndBulkEntryTransaction 2019-01-21 12:41:26,477 [main] INFO com.bmc.arsys.api.ProxyJRpc - Bulk entry input size : 2 2019-01-21 12:41:26,477 [main] INFO com.bmc.arsys.api.ProxyJRpc - Bulk entry inputs : [com.bmc.arsys.arrpc.ArSetEntry12In@5562c41e, com.bmc.arsys.arrpc.ArSetEntry12In@32ee6fee] 2019-01-21 12:41:26,512 [main] INFO com.bmc.arsys.api.ProxyJRpc - Bulk entry return size : 2 2019-01-21 12:41:26,512 [main] INFO com.bmc.arsys.api.ProxyJRpc - Bulk entry return contents : [com.bmc.arsys.api.BulkEntryReturn@7fee8714, com.bmc.arsys.api.BulkEntryReturn@4229bb3f] 2019-01-21 12:41:26,521 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Found 2 pending payloads 2019-01-21 12:41:26,535 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Ignoring destination ${BMC_MIDTIER_INSTALL_HOME} , Destination OS type Unix for destination ${BMC_MIDTIER_INSTALL_HOME} does not match with current OS 2019-01-21 12:41:26,535 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Ignoring destination ${BMC_MIDTIER_WAR_EXTRACT_DIR} , Destination OS type Unix for destination ${BMC_MIDTIER_WAR_EXTRACT_DIR} does not match with current OS 2019-01-21 12:41:26,535 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Error while reading payload information. No valid destination is found in payload. Errors are [Destination OS type Unix for destination ${BMC_MIDTIER_INSTALL_HOME} does not match with current OS, Destination OS type Unix for destination ${BMC_MIDTIER_WAR_EXTRACT_DIR} does not match with current OS] , DEPLOYMENT ID IDGAA5V0FL4PYAP83CP8P76C9KVF6E 2019-01-21 12:41:26,535 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Update the status of the payload as SKIPPED 2019-01-21 12:41:26,587 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Parsing and filtering process list 2019-01-21 12:41:26,632 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Filtered process list from payload {BMC:MidtierWebServer=[]} 2019-01-21 12:41:26,651 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Ignoring destination %BMC_MIDTIER_WAR_EXTRACT_DIR% , Environment variable BMC_MIDTIER_WAR_EXTRACT_DIR is not found 2019-01-21 12:41:26,651 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Ignoring destination ${BMC_MIDTIER_INSTALL_HOME} , Destination OS type Unix for destination ${BMC_MIDTIER_INSTALL_HOME} does not match with current OS 2019-01-21 12:41:26,651 [main] WARN com.bmc.arsys.filedeployer.PayloadProcessor - Ignoring destination ${BMC_MIDTIER_WAR_EXTRACT_DIR} , Destination OS type Unix for destination ${BMC_MIDTIER_WAR_EXTRACT_DIR} does not match with current OS 2019-01-21 12:41:26,664 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Processing payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CP8P76C9KVF6F, Instruction is Replace and Restart, File Name is midtier_common.zip 2019-01-21 12:41:26,664 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Payload status is: 1 2019-01-21 12:41:26,665 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Starting download for payload : IDGAA5V0FL4PYAP83CP8P76C9KVF6F Payload Processor. 2019-01-21 12:41:26,665 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Update the status of the payload as DOWNLOADING 2019-01-21 12:41:26,680 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Downloading payload for DEPLOYMENT ID IDGAA5V0FL4PYAP83CP8P76C9KVF6F 2019-01-21 12:41:29,051 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Downloading midtier_common.zip to location C:\Program Files\BMC Software\ARSystem\midtier 2019-01-21 12:41:29,260 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Payload Downloaded successfully. 2019-01-21 12:41:29,260 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Update the status of the payload as DOWNLOADED 2019-01-21 12:41:29,307 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Stopping process BMC:MidtierWebServer 2019-01-21 12:41:37,140 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup existing files and rename downloaded files 2019-01-21 12:41:37,147 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Extracting zip file C:\Program Files\BMC Software\ARSystem\midtier\midtier_common.zip 2019-01-21 12:41:37,149 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/Config.jar 2019-01-21 12:41:37,152 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/arapi91_build005.jar 2019-01-21 12:41:37,449 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/com.bmc.arsys.messaging.client-9.1.06-SNAPSHOT.jar 2019-01-21 12:41:37,455 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/MidTier.jar 2019-01-21 12:41:37,555 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/tika-core-1.6.jar 2019-01-21 12:41:37,583 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract WEB-INF/lib/com.bmc.arsys.companion.client-9.1.06-SNAPSHOT.jar 2019-01-21 12:41:37,654 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/standard/stylesheets/ARSystem.css 2019-01-21 12:41:37,684 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie9/ClientCoreProf.js 2019-01-21 12:41:37,766 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie9/ClientCore.js 2019-01-21 12:41:37,857 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie9/ClientCoreRTL.js 2019-01-21 12:41:37,942 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie9/AnimMgr.js 2019-01-21 12:41:37,962 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie9/ClientCoreAcc.js 2019-01-21 12:41:38,032 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie11/ClientCoreProf.js 2019-01-21 12:41:38,099 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie11/ClientCore.js 2019-01-21 12:41:38,170 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie11/ClientCoreRTL.js 2019-01-21 12:41:38,269 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie11/AnimMgr.js 2019-01-21 12:41:38,289 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie11/ClientCoreAcc.js 2019-01-21 12:41:38,357 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie10/ClientCoreProf.js 2019-01-21 12:41:38,404 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie10/ClientCore.js 2019-01-21 12:41:38,444 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie10/ClientCoreRTL.js 2019-01-21 12:41:38,485 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie10/AnimMgr.js 2019-01-21 12:41:38,496 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie10/ClientCoreAcc.js 2019-01-21 12:41:38,535 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/stylesheets/ARSystem.css 2019-01-21 12:41:38,551 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie8/ClientCoreProf.js 2019-01-21 12:41:38,588 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie8/ClientCore.js 2019-01-21 12:41:38,624 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie8/ClientCoreRTL.js 2019-01-21 12:41:38,660 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie8/AnimMgr.js 2019-01-21 12:41:38,671 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie_noopt/javascript_ie8/ClientCoreAcc.js 2019-01-21 12:41:38,709 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/javascript/ClientCoreProf.js 2019-01-21 12:41:38,745 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/javascript/ClientCore.js 2019-01-21 12:41:38,787 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/javascript/ClientCoreRTL.js 2019-01-21 12:41:38,825 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/javascript/AnimMgr.js 2019-01-21 12:41:38,839 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/javascript/ClientCoreAcc.js 2019-01-21 12:41:38,876 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr_noopt/stylesheets/ARSystem.css 2019-01-21 12:41:38,886 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/standard_noopt/stylesheets/ARSystem.css 2019-01-21 12:41:38,911 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/javascript/ClientCoreProf.js 2019-01-21 12:41:38,949 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/javascript/ClientCore.js 2019-01-21 12:41:38,987 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/javascript/ClientCoreRTL.js 2019-01-21 12:41:39,028 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/javascript/AnimMgr.js 2019-01-21 12:41:39,040 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/javascript/ClientCoreAcc.js 2019-01-21 12:41:39,076 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf_noopt/stylesheets/ARSystem.css 2019-01-21 12:41:39,090 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/javascript/ClientCoreProf.js 2019-01-21 12:41:39,133 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/javascript/ClientCore.js 2019-01-21 12:41:39,198 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/javascript/ClientCoreRTL.js 2019-01-21 12:41:39,284 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/javascript/AnimMgr.js 2019-01-21 12:41:39,294 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/javascript/ClientCoreAcc.js 2019-01-21 12:41:39,346 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/chr/stylesheets/ARSystem.css 2019-01-21 12:41:39,357 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/javascript/ClientCoreProf.js 2019-01-21 12:41:39,402 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/javascript/ClientCore.js 2019-01-21 12:41:39,446 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/javascript/ClientCoreRTL.js 2019-01-21 12:41:39,499 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/javascript/AnimMgr.js 2019-01-21 12:41:39,511 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/javascript/ClientCoreAcc.js 2019-01-21 12:41:39,555 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/saf/stylesheets/ARSystem.css 2019-01-21 12:41:39,600 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie9/ClientCoreProf.js 2019-01-21 12:41:39,641 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie9/ClientCore.js 2019-01-21 12:41:39,682 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie9/ClientCoreRTL.js 2019-01-21 12:41:39,725 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie9/AnimMgr.js 2019-01-21 12:41:39,735 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie9/ClientCoreAcc.js 2019-01-21 12:41:39,777 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie11/ClientCoreProf.js 2019-01-21 12:41:39,818 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie11/ClientCore.js 2019-01-21 12:41:39,859 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie11/ClientCoreRTL.js 2019-01-21 12:41:40,003 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie11/AnimMgr.js 2019-01-21 12:41:40,015 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie11/ClientCoreAcc.js 2019-01-21 12:41:40,057 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie10/ClientCoreProf.js 2019-01-21 12:41:40,099 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie10/ClientCore.js 2019-01-21 12:41:40,139 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie10/ClientCoreRTL.js 2019-01-21 12:41:40,184 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie10/AnimMgr.js 2019-01-21 12:41:40,193 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie10/ClientCoreAcc.js 2019-01-21 12:41:40,238 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/stylesheets/ARSystem.css 2019-01-21 12:41:40,254 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie8/ClientCoreProf.js 2019-01-21 12:41:40,298 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie8/ClientCore.js 2019-01-21 12:41:40,339 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie8/ClientCoreRTL.js 2019-01-21 12:41:40,380 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie8/AnimMgr.js 2019-01-21 12:41:40,390 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/ie/javascript_ie8/ClientCoreAcc.js 2019-01-21 12:41:40,434 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/javascript/ClientCoreProf.js 2019-01-21 12:41:40,472 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/javascript/ClientCore.js 2019-01-21 12:41:40,508 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/javascript/ClientCoreRTL.js 2019-01-21 12:41:40,547 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/javascript/AnimMgr.js 2019-01-21 12:41:40,562 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/javascript/ClientCoreAcc.js 2019-01-21 12:41:40,599 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz_noopt/stylesheets/ARSystem.css 2019-01-21 12:41:40,610 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/javascript/ClientCoreProf.js 2019-01-21 12:41:40,648 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/javascript/ClientCore.js 2019-01-21 12:41:40,692 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/javascript/ClientCoreRTL.js 2019-01-21 12:41:40,736 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/javascript/AnimMgr.js 2019-01-21 12:41:40,745 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/javascript/ClientCoreAcc.js 2019-01-21 12:41:40,786 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract resources/moz/stylesheets/ARSystem.css 2019-01-21 12:41:40,797 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Backup and extract webcontent/birt/ajax/ui/report/AbstractReportComponent.js 2019-01-21 12:41:40,812 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Starting process BMC:MidtierWebServer 2019-01-21 12:41:40,928 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Verifying if external process is running 2019-01-21 12:41:50,930 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Verify if process BMC:MidtierWebServer is running 2019-01-21 12:41:51,300 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Process BMC:MidtierWebServer is up and running 2019-01-21 12:41:51,300 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Successfully deployed the files. 2019-01-21 12:41:51,300 [main] INFO com.bmc.arsys.filedeployer.PayloadProcessor - Update the status of the payload as DEPLOYMENT SUCCESS 
      
     
     
    The MidTier Package is not deployed  
     
      4. I import the ARServer package 
    ard2pplugin.log shows: 
      
    2019-01-21 14:10:30,499 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=6[Import Package]  2019-01-21 14:10:30,500 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 6[Import Package]  dispatched. 2019-01-21 14:10:30,500 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin starting import operation.<Package Entry ID: Server1808Patch001.zip>  2019-01-21 14:10:44,881 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Could not locate Payload Deploy Config Properties file. C:\Program Files\BMC Software\ARSystem\payloaddeployconfig.properties (The system cannot find the file specified) 2019-01-21 14:10:44,897 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding the package as attachment to the package schema. 2019-01-21 14:11:17,409 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Package attachment completed.<Package Entry ID: 000000000001121>  2019-01-21 14:11:17,471 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: ARMigratePlugin: Import of Package completed.  Please check Log results that follow for Specific results: -------- [Mon Jan 21 14:10:44.239] INFO  - AR System Import Tool 9.1 build005 Mon Jan 21 14:10:44.239 [Mon Jan 21 14:10:44.240] INFO  - APITIMEOUT from system property : -null [Mon Jan 21 14:10:44.240] INFO  - APITIMEOUT from Environment : -null [Mon Jan 21 14:10:44.245] INFO  - Starting import of C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPGP8PKSC82RTIK\_meta.arx [Mon Jan 21 14:10:44.251] INFO  - Found new form in file : RDA:DeploymentPackageDetails  [Mon Jan 21 14:10:44.306] INFO  - Auto generating mapping information [Mon Jan 21 14:10:44.307] INFO  - Attempting import from source form RDA:DeploymentPackageDetails to destination form RDA:DeploymentPackageDetails on server clm-aus-000368 [Mon Jan 21 14:10:44.470] INFO  - Import Completed in 0.225 seconds. 1 records were imported to RDA:DeploymentPackageDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPGP8PKSC82RTIK\_meta.arx [Mon Jan 21 14:10:44.470] INFO  - Found new form in file : RDA:DeploymentDataDetails  [Mon Jan 21 14:10:44.563] INFO  - Auto generating mapping information [Mon Jan 21 14:10:44.563] INFO  - Attempting import from source form RDA:DeploymentDataDetails to destination form RDA:DeploymentDataDetails on server clm-aus-000368 [Mon Jan 21 14:10:44.704] INFO  - Import Completed in 0.235 seconds. 3 records were imported to RDA:DeploymentDataDetails. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPGP8PKSC82RTIK\_meta.arx [Mon Jan 21 14:10:44.704] INFO  - Found new form in file : RDA:DeploymentPackagePreCheck  [Mon Jan 21 14:10:44.737] INFO  - Auto generating mapping information [Mon Jan 21 14:10:44.738] INFO  - Attempting import from source form RDA:DeploymentPackagePreCheck to destination form RDA:DeploymentPackagePreCheck on server clm-aus-000368 [Mon Jan 21 14:10:44.858] INFO  - Import Completed in 0.154 seconds. 2 records were imported to RDA:DeploymentPackagePreCheck. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\IDGAA5V0GEPDVAPLPGP8PKSC82RTIK\_meta.arx  2019-01-21 14:11:17,496 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: import operation completed.<Package Entry ID: 000000000001121>  2019-01-21 14:11:17,497 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=6[Import Package]
      
     
    the arfiledeployer.log is not updated  
    The Status is '   Ready to Deploy' and State is '   Deployable'  
     
    The Deployment Package Contents are as follows:  
      This image is not available because: You don’t have the privileges to see it, or it has been removed from the system 
      5. I deploy the Server package 
    Ard2pplugin.log has the following: 
      
    2019-01-21 14:16:42,293 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=7[Deploy Init]  2019-01-21 14:16:42,294 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 7[Deploy Init]  dispatched. 2019-01-21 14:16:44,426 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: starting deploy init operation. <Package Entry ID: 000000000001121 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:16:44,427 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Getting the package as attachment from the Package details form.<Package Entry ID: 000000000001121>  2019-01-21 14:16:54,541 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Get Attachment call successful.<Package Entry ID: 000000000001121>  2019-01-21 14:17:08,760 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=8[Deploy Package Item]  2019-01-21 14:17:08,764 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 8[Deploy Package Item]  dispatched. 2019-01-21 14:17:08,830 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: ARMigratePlugin: DeployPackageInit completed successfully!<Package Entry ID: 000000000001121>  2019-01-21 14:17:08,861 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: deploy init operation completed. <Package Entry ID: 000000000001121 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:17:08,862 INFO  [pool-29-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=7[Deploy Init]  2019-01-21 14:17:10,847 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: starting deploy package item operation. <Package Entry ID: 000000000002440 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:17:10,864 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Starting import definitions.<Package Entry ID: 000000000002440>  2019-01-21 14:17:17,994 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Received FilterAPI call for dispatch, opCode=8[Deploy Package Item]  2019-01-21 14:17:17,994 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin dispatchOperation: OP Code = 8[Deploy Package Item]  dispatched. 2019-01-21 14:17:18,016 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: Import definition completed.<Package Entry ID: 000000000002440>  2019-01-21 14:17:18,021 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Import definition completed.<Package Entry ID: 000000000002440>  2019-01-21 14:17:18,491 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding rollback attachment file.<Package Entry ID: 000000000002440>  2019-01-21 14:17:18,603 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Rollback file attachment Done.<Package Entry ID: 000000000002440>  2019-01-21 14:17:18,603 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: deploy package item operation completed. <Package Entry ID: 000000000002440 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:17:18,604 INFO  [pool-34-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=8[Deploy Package Item]  2019-01-21 14:17:20,059 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: starting deploy package item operation. <Package Entry ID: 000000000002441 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:17:20,074 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Exporting data with options [-form, AR System Single Point Deployment Payload, -datafile, C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\arsARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CLKP76C5MVF2J\DATA_Backup\ARSystemSinglePointDeploymentPayload_back.arx, -e, 49136, -q, '49113' = "ars-ARS_1808-P-1808Patch001"]<Package Entry ID: 000000000002441>  2019-01-21 14:17:20,252 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Exporting data completed with options [-form, AR System Single Point Deployment Payload, -datafile, C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\arsARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CLKP76C5MVF2J\DATA_Backup\ARSystemSinglePointDeploymentPayload_back.arx, -e, 49136, -q, '49113' = "ars-ARS_1808-P-1808Patch001"]<Package Entry ID: 000000000002441>  2019-01-21 14:17:20,253 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Zipping up backup files for <Package Entry ID: 000000000002441>  2019-01-21 14:17:20,274 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Zipping up backup files completed for <Package Entry ID: 000000000002441>  2019-01-21 14:17:20,274 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding rollback attachment file for:<Package Entry ID: 000000000002441>  2019-01-21 14:17:20,324 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Adding rollback attachment file completed for:<Package Entry ID: 000000000002441>  2019-01-21 14:17:53,623 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Success: Results from import log file: -------- [Mon Jan 21 14:17:20.341] INFO  - AR System Import Tool 9.1 build005 Mon Jan 21 14:17:20.332 [Mon Jan 21 14:17:20.342] INFO  - APITIMEOUT from system property : -null [Mon Jan 21 14:17:20.342] INFO  - APITIMEOUT from Environment : -null [Mon Jan 21 14:17:20.347] INFO  - Starting import of C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\arsARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CLKP76C5MVF2J\ARSystemSinglePointDeploymentPayload.arx [Mon Jan 21 14:17:20.352] INFO  - Found new form in file : AR System Single Point Deployment Payload  [Mon Jan 21 14:17:20.379] INFO  - Auto generating mapping information [Mon Jan 21 14:17:20.379] INFO  - Attempting import from source form AR System Single Point Deployment Payload to destination form AR System Single Point Deployment Payload on server clm-aus-000368.clm-mgmt.clm.bmc.com [Mon Jan 21 14:17:52.687] INFO  - Import Completed in 32.339 seconds. 5 records were imported to AR System Single Point Deployment Payload. From File C:\Program Files\BMC Software\ARSystem\ARServer\Db\BMC_DEPLOYMENT_PACKAGES\arsARS_1808-P201811180228master201811180228\_items\IDGAA5V0FL4PYAP83CLKP76C5MVF2J\ARSystemSinglePointDeploymentPayload.arx  2019-01-21 14:17:53,634 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>ARMigratePlugin: deploy package item operation completed. <Package Entry ID: 000000000002441 Package Name: AR Server 1808 Patch 001, Package Version: ars_1808Patch001_201811180228>  2019-01-21 14:17:53,634 INFO  [pool-19-thread-1] com.bmc.arsys.plugins.armigrate.ARMigrateContext (?:?) - <ARSYS.ARF.ARMIGRATE>Dispatch completed of FilterAPI call, opCode=8[Deploy Package Item] 
      
     
    arfiledeployer.log is not updated  
    The Status is now '   Pending Deploy' and State is '   Deploying'  
     
    When I click on 'View' I see the following:  
      This image is not available because: You don’t have the privileges to see it, or it has been removed from the system 
     
    View Payload Status shows '   Waiting for Utility Run'  
     
      6.  I run the utility on both servers 
     
    arfiledeployer.log shows the following: 
      
    2019-01-21 16:53:15,716 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Found 5 payloads which are waiting for utility run. 2019-01-21 16:53:15,720 [main] INFO  com.bmc.arsys.api.ProxyJRpc  - AREndBulkEntryTransaction 2019-01-21 16:53:15,720 [main] INFO  com.bmc.arsys.api.ProxyJRpc  - Bulk entry input size : 5 2019-01-21 16:53:15,720 [main] INFO  com.bmc.arsys.api.ProxyJRpc  - Bulk entry inputs : [com.bmc.arsys.arrpc.ArSetEntry12In@36d33f4, com.bmc.arsys.arrpc.ArSetEntry12In@16736040, com.bmc.arsys.arrpc.ArSetEntry12In@7c5d1d25, com.bmc.arsys.arrpc.ArSetEntry12In@550e9be6, com.bmc.arsys.arrpc.ArSetEntry12In@3f96f020] 2019-01-21 16:53:15,800 [main] INFO  com.bmc.arsys.api.ProxyJRpc  - Bulk entry return size : 5 2019-01-21 16:53:15,801 [main] INFO  com.bmc.arsys.api.ProxyJRpc  - Bulk entry return contents : [com.bmc.arsys.api.BulkEntryReturn@6870c3c2, com.bmc.arsys.api.BulkEntryReturn@fb0a08c, com.bmc.arsys.api.BulkEntryReturn@1faf386c, com.bmc.arsys.api.BulkEntryReturn@4debbf0, com.bmc.arsys.api.BulkEntryReturn@6a5e167a] 2019-01-21 16:53:15,809 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Found 5 pending payloads 2019-01-21 16:53:15,839 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Processing payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CLIP76C51VF2D, Instruction is Execute, File Name is ExecWin_Windows.zip 2019-01-21 16:53:15,839 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload status is: 1 2019-01-21 16:53:15,839 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting download for payload : IDGAA5V0FL4PYAP83CLIP76C51VF2D Payload Processor. 2019-01-21 16:53:15,839 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADING 2019-01-21 16:53:15,862 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading payload for DEPLOYMENT ID IDGAA5V0FL4PYAP83CLIP76C51VF2D 2019-01-21 16:53:16,140 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading ExecWin_Windows.zip to location C:\Program Files\BMC Software\ARSystem 2019-01-21 16:53:16,158 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload Downloaded successfully. 2019-01-21 16:53:16,158 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADED 2019-01-21 16:53:16,173 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup existing files and rename downloaded files 2019-01-21 16:53:16,183 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Extracting zip file C:\Program Files\BMC Software\ARSystem\ExecWin_Windows.zip 2019-01-21 16:53:16,186 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract D2PCustomOperation/lib/framework-base-SNAPSHOT.jar 2019-01-21 16:53:16,188 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Created new directory C:\Program Files\BMC Software\ARSystem\D2PCustomOperation\lib 2019-01-21 16:53:16,333 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract D2PCustomOperation/lib/D2PCustomOperation.jar 2019-01-21 16:53:16,336 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract D2PCustomOperation/runCmd.bat 2019-01-21 16:53:16,348 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract D2PCustomOperation/log4j.xml 2019-01-21 16:53:16,363 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Executing in directory C:\Program Files\BMC Software\ARSystem with command "D2PCustomOperation\runCmd.bat" 2019-01-21 16:53:16,409 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  -  2019-01-21 16:53:16,409 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - C:\Program Files\BMC Software\ARSystem>set path=.;C:\Program Files\BMC Software\BMCServiceLevelManagement\bin;C:\Program Files\BMC Software\ARSystem;C:\Program Files\BMC Software\AtriumCore\cmdb\server64\bin;C:\Program Files\BMC Software\ARSystem\pluginsvr;C:\Program Files\BMC Software\ARSystem\artools;C:\Program Files\BMC Software\ARSystem;C:\Program Files\BMC Software\ARSystem\pluginsvr;C:\Program Files\Java\jre1.8.0_181\bin;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files\BMC Software\ARSystem\dataimporttool;C:\Program Files\BMC Software\AtriumCore\cmdb\sdk\bin;C:\Program Files\BMC Software\AtriumCore\cmdb\plugins;C:\Program Files\BMC Software\AtriumCore\cmdb\plugins\ne;  2019-01-21 16:53:16,411 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  -  2019-01-21 16:53:16,411 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - C:\Program Files\BMC Software\ARSystem>if "C:\Program Files\Java\jre1.8.0_181\bin" == "" GOTO NO_JAVA  2019-01-21 16:53:16,411 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - BMC_JAVA_HOME = "C:\Program Files\Java\jre1.8.0_181\bin" 2019-01-21 16:53:16,411 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  -  2019-01-21 16:53:16,411 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - C:\Program Files\BMC Software\ARSystem>"C:\Program Files\Java\jre1.8.0_181\bin\java" -classpath ".;.\D2PCustomOperation;C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\arapi91_build005.jar;C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\arapiext91_build005.jar;C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\arutil91_build005.jar;C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\log4j-1.2.14.jar;.\D2PCustomOperation\lib\framework-base-SNAPSHOT.jar;.\D2PCustomOperation\lib\D2PCustomOperation.jar" com.bmc.ar.d2p.custom.ccs.ARPluginSVRDependencyUpdateTask  2019-01-21 16:53:20,430 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  -  2019-01-21 16:53:20,430 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - C:\Program Files\BMC Software\ARSystem>GOTO END  2019-01-21 16:53:20,433 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Successfully executed C:\Program Files\BMC Software\ARSystem\ExecWin_Windows.zip with command "D2PCustomOperation\runCmd.bat" 2019-01-21 16:53:20,465 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Successfully deployed the files. 2019-01-21 16:53:20,466 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DEPLOYMENT SUCCESS 2019-01-21 16:53:20,564 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Ignoring destination ${BMC_AR_SYSTEM_HOME} , Destination OS type Unix for destination ${BMC_AR_SYSTEM_HOME} does not match with current OS 2019-01-21 16:53:20,564 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Error while reading payload information. No valid destination is found in payload. Errors are [Destination OS type Unix for destination ${BMC_AR_SYSTEM_HOME} does not match with current OS] , DEPLOYMENT ID IDGAA5V0FL4PYAP83CLJP76C51VF2E 2019-01-21 16:53:20,564 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as SKIPPED 2019-01-21 16:53:20,616 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Parsing and filtering process list 2019-01-21 16:53:20,715 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DSOJServer is not running under this monior. Skipping it for processing. 2019-01-21 16:53:20,727 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Filtered process list from payload {BMC:CarteServer=[], BMC:JavaPluginServer=[], BMC:EmailEngine=[]} 2019-01-21 16:53:20,727 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload has specified server process to be restarted 2019-01-21 16:53:20,746 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Ignoring destination ${BMC_AR_SYSTEM_HOME} , Destination OS type Unix for destination ${BMC_AR_SYSTEM_HOME} does not match with current OS 2019-01-21 16:53:20,767 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Processing payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CLJP76C52VF2F, Instruction is Replace and Restart, File Name is server_common.zip 2019-01-21 16:53:20,767 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload status is: 1 2019-01-21 16:53:20,767 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting download for payload : IDGAA5V0FL4PYAP83CLJP76C52VF2F Payload Processor. 2019-01-21 16:53:20,767 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADING 2019-01-21 16:53:20,788 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading payload for DEPLOYMENT ID IDGAA5V0FL4PYAP83CLJP76C52VF2F 2019-01-21 16:53:48,678 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading server_common.zip to location C:\Program Files\BMC Software\ARSystem 2019-01-21 16:53:50,154 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload Downloaded successfully. 2019-01-21 16:53:50,154 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADED 2019-01-21 16:53:50,186 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Stopping process BMC:CarteServer 2019-01-21 16:53:50,393 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Stopping process BMC:JavaPluginServer 2019-01-21 16:53:51,007 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Stopping process BMC:EmailEngine 2019-01-21 16:53:56,437 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Stopping process ARSServer 2019-01-21 16:53:59,501 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Check if server process is stopped 2019-01-21 16:53:59,501 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Trying to connect to ARServer clm-aus-000368.clm-mgmt.clm.bmc.com Retry No 1 2019-01-21 16:54:01,907 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Server process stopped successfully 2019-01-21 16:54:01,907 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup existing files and rename downloaded files 2019-01-21 16:54:01,917 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Extracting zip file C:\Program Files\BMC Software\ARSystem\server_common.zip 2019-01-21 16:54:01,917 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract AREmail/arapi91_build005.jar 2019-01-21 16:54:02,159 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract AREmail/emaildaemon.jar 2019-01-21 16:54:02,171 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract approval/bin/arapi91_build005.jar 2019-01-21 16:54:02,398 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract approval/bin/arasj91_build005.jar 2019-01-21 16:54:02,408 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract artools/lib/artools91_build005.jar 2019-01-21 16:54:02,431 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract diserver/data-integration/lib/arapi91_build005.jar 2019-01-21 16:54:02,732 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract dsoj/ardsoj91_build005.jar 2019-01-21 16:54:02,750 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/start/startlevel7/com.bmc.arsys.server-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,164 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/start/startlevel7/com.bmc.arsys.domain-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,193 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/start/startlevel7/com.bmc.arsys.serverrpc-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,201 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/start/embedded/ftsplugin-91_build005.jar 2019-01-21 16:54:03,325 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/upgradeutils/ftsplugin91_build005.jar 2019-01-21 16:54:03,453 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/upgradeutils/com.bmc.arsys.server-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,851 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/upgradeutils/com.bmc.arsys.domain-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,879 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract lib/upgradeutils/com.bmc.arsys.serverrpc-9.1.06-SNAPSHOT.jar 2019-01-21 16:54:03,888 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract pluginsvr/arapi91_build005.jar 2019-01-21 16:54:04,087 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract pluginsvr/ardbcldapplugin91_build005.jar 2019-01-21 16:54:04,091 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract pluginsvr/arpluginsvr91_build005.jar 2019-01-21 16:54:04,442 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract pluginsvr/armigrate91_build005.jar 2019-01-21 16:54:04,479 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract pluginsvr/fts/core/ftsplugin91_build005.jar 2019-01-21 16:54:04,641 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting process ARSServer 2019-01-21 16:59:06,492 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Check if server process is running 2019-01-21 16:59:06,552 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Trying to connect to ARServer clm-aus-000368.clm-mgmt.clm.bmc.com Retry No 1 2019-01-21 16:59:08,638 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Connected to ARServer. 2019-01-21 16:59:08,638 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Server process started successfully 2019-01-21 16:59:08,638 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting process BMC:CarteServer 2019-01-21 16:59:09,709 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting process BMC:JavaPluginServer 2019-01-21 16:59:13,093 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting process BMC:EmailEngine 2019-01-21 16:59:15,846 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verifying if child process is running 2019-01-21 16:59:25,847 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:JavaPluginServer is running 2019-01-21 16:59:26,480 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DefaultJavaPluginServer is up and running 2019-01-21 16:59:26,480 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:NormalizationEngine is up and running 2019-01-21 16:59:26,480 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:AtriumSharedPluginServer is up and running 2019-01-21 16:59:26,481 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:CarteServer is running 2019-01-21 16:59:26,672 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:CarteServer is up and running 2019-01-21 16:59:36,872 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:JavaPluginServer is running 2019-01-21 16:59:37,153 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DefaultJavaPluginServer is up and running 2019-01-21 16:59:37,153 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:NormalizationEngine is up and running 2019-01-21 16:59:37,153 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:AtriumSharedPluginServer is up and running 2019-01-21 16:59:37,153 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:CarteServer is running 2019-01-21 16:59:37,536 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:CarteServer is up and running 2019-01-21 16:59:47,541 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:JavaPluginServer is running 2019-01-21 16:59:47,603 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DefaultJavaPluginServer is up and running 2019-01-21 16:59:47,603 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:NormalizationEngine is up and running 2019-01-21 16:59:47,603 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:AtriumSharedPluginServer is up and running 2019-01-21 16:59:47,603 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:CarteServer is running 2019-01-21 16:59:47,612 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:CarteServer is up and running 2019-01-21 16:59:47,612 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verifying if external process is running 2019-01-21 16:59:57,628 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Verify if process BMC:EmailEngine is running 2019-01-21 16:59:57,691 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:EmailEngine is up and running 2019-01-21 16:59:57,692 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Successfully deployed the files. 2019-01-21 16:59:57,692 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DEPLOYMENT SUCCESS 2019-01-21 17:00:01,538 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Parsing and filtering process list 2019-01-21 17:00:01,541 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DSOJServer is not running under this monior. Skipping it for processing. 2019-01-21 17:00:01,541 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Did not find any process running under this monitor from the specified process list. Payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CL8P76C5LVF2G would be copied. 2019-01-21 17:00:01,610 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Ignoring destination ${BMC_AR_SYSTEM_HOME} , Destination OS type Unix for destination ${BMC_AR_SYSTEM_HOME} does not match with current OS 2019-01-21 17:00:01,610 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Error while reading payload information. No valid destination is found in payload. Errors are [Destination OS type Unix for destination ${BMC_AR_SYSTEM_HOME} does not match with current OS] , DEPLOYMENT ID IDGAA5V0FL4PYAP83CL8P76C5LVF2G 2019-01-21 17:00:01,610 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as SKIPPED 2019-01-21 17:00:01,929 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Parsing and filtering process list 2019-01-21 17:00:01,933 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Process BMC:DSOJServer is not running under this monior. Skipping it for processing. 2019-01-21 17:00:01,933 [main] WARN  com.bmc.arsys.filedeployer.PayloadProcessor  - Did not find any process running under this monitor from the specified process list. Payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CL9P76C5MVF2H would be copied. 2019-01-21 17:00:02,022 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Processing payload with DEPLOYMENT ID IDGAA5V0FL4PYAP83CL9P76C5MVF2H, Instruction is Replace and Restart, File Name is server_Windows.zip 2019-01-21 17:00:02,022 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload status is: 1 2019-01-21 17:00:02,022 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Starting download for payload : IDGAA5V0FL4PYAP83CL9P76C5MVF2H Payload Processor. 2019-01-21 17:00:02,023 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADING 2019-01-21 17:00:02,476 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading payload for DEPLOYMENT ID IDGAA5V0FL4PYAP83CL9P76C5MVF2H 2019-01-21 17:00:04,254 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Downloading server_Windows.zip to location C:\Program Files\BMC Software\ARSystem 2019-01-21 17:00:04,273 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Payload Downloaded successfully. 2019-01-21 17:00:04,273 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DOWNLOADED 2019-01-21 17:00:04,709 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup existing files and rename downloaded files 2019-01-21 17:00:04,718 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Extracting zip file C:\Program Files\BMC Software\ARSystem\server_Windows.zip 2019-01-21 17:00:04,719 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract Arserver/systemforms/en/SinglePointDeployment.def 2019-01-21 17:00:04,748 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract Arserver/systemforms/en/licenseuserform.def 2019-01-21 17:00:04,762 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Backup and extract Arserver/api/lib/arapi91_build005.jar 2019-01-21 17:00:05,015 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Successfully deployed the files. 2019-01-21 17:00:05,015 [main] INFO  com.bmc.arsys.filedeployer.PayloadProcessor  - Update the status of the payload as DEPLOYMENT SUCCESS
      
     
     
    The Status shows '   Deployed' and the State is '   Deployed'  
    When I Click on View, the status for all 3 components shows '   Deployed'  
    When I click on 'View Payload Status', all items show '   Deployment Success' other than the ones for the other Operating System.  
     
     
     
    It is now complete with both packages  
     
      

     


    Article Number:

    000163244


    Article Type:

    FAQ/Procedural



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