TS Synthetic - Best practices for configuring systems to run SilkTest scripts on a TEA Agent

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    PRODUCT:

    Micro Focus Silk Test for TrueSight Synthetic Monitor


    COMPONENT:

    BMC Synthetic Transaction Execution Adapter


    APPLIES TO:

    Silk Test - All Versions TEA Agent - All Versions



    QUESTION:

    If the system is not configured correctly, then you may see the following errors on your Synthetic Transaction in the TrueSight Presentation Server Console or in your Synthetic Truelog:

    StInitSession(GUI-Level Testing Replay: 10 - Virtual user information, Silk Test Connection timeout reached.)
    StInitSession(GUI-Level Testing Replay: 3 - Communication failed. The application has terminated, StInitSession) 
    LoadtestController: 3513 - Command <execute transaction> is currently not possible. Start load test controller first.


    ANSWER:

    In order for a Silk Test script to run correctly on a TEA Agent, the system must be properly configured.  Below are some best practices for configuring your TEA Agent/Silk Test Open Agent system:

    1.  The TEA Agent must run as a process on the same server as the Silk Test Open Agent.  If the TEA Agent does not run as a process, then the Silk Test script may not have enough permissions to run correctly.

    2.  Please follow all the directions in the following 2 links to ensure that the system is configured correctly:
    https://docs.bmc.com/docs/display/public/tsps10/Preparing+Silk+Test+script+execution+for+synthetic+transaction+monitoring

    http://documentation.microfocus.com/help/index.jsp?topic=%2Fcom.microfocus.silkperformer.doc%2FSILKPERF-89F5A52C-CONFIGURINGWINDOWSGUILEVEL-TSK.html&amp;cp=9_2_2_4_7_0

    3.  Confirm that these registry settings on the TEA Agent system are blank:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon LegalNoticeCaption and LegalNoticeText keys

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.

    4.  The server that the TEA Agent is running on must be a server edition running an OS such as Windows 2008 R2 or Windows Server 2012 R2.

    5.  Confirm the following settings are set:

       
    • Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security > Set client encryption level. Enable and set to low.
    •  
    • In same folder Require user authentication for remote connections by using network level authentication > set to disable. 
    6.  Log in to the machine at least three times using the same user account.  Each login should start a new session, not connect to an existing one.  As evidence that this is working properly, bring up Task Manager and choose the Users tab.  There should be 3 active sessions. 

    7.  The Silk Performer project must contain the function STInitSession.  Ensure that this function contains the correct  correct domain, username and password, and that the specified credentials are those which were used in the step above.  
      

     


    Article Number:

    000142678


    Article Type:

    FAQ/Procedural



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