BMC-Atrium Integrator Jobs running twice or in specific server

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Atrium Core - CMDB


    COMPONENT:

    BMC Atrium Core


    APPLIES TO:

    Atrium Integrator 8+



    PROBLEM:

    Atrium Integrator Jobs running twice or in specific server.

     


    CAUSE:

    Job has "hard-coded" value stored in specific form.


    SOLUTION:

    - Check and delete incorrect hostname entries from the UDM:Config form.
    - Check and delete the incorrect hostname entries from the 'Atrium Integrator Engine server Name' field for the Job entries in the UDM:PermissionInfo form. This value should be in blank, otherwise it will force to run in this specific server. No matter you select different CarteServer on AI Console.
    - Check and delete incorrect hostname entries from the UDM:RAppPassword form.


    Article Number:

    000116696


    Article Type:

    Solutions to a Product Problem



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