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PRODUCT:
Remedyforce Service Desk
QUESTION:
How to Create a Service Outage in Remedyforce
ANSWER:
There are two ways to create a Service Outage
Creating a Service Outage from Remedyforce Administration:
1. Click the Remedyforce Administration tab.
2. On the Home page Click the Manage Workflows and Other Processes tile | From the menu Select Service Outage.
3. Click New
4. Enter the required information | Click Save
Creating a Service Outage from Remedyforce Workspaces:
1. Click Remedyforce Workspaces
2. Under Change Management Click Service Outage.
3. Click New
4. Enter the required information | Click Save
Creating a Service Outage in Remedyforce:
Article Number:
000163241
Article Type:
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