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MyIT Digital Workplace
BMC Digital Workplace Basic
Steps to upgrade to 18.05 from the below components:
Smart_IT_MyIT 1.5.00 patch 001
Below are the steps that can be followed:
Step 1 >> Prerequisite to upgrade SmartIT to 1805 , ITSM /AR has be to upgraded to 18.05
Document reference is given below:
Step 2>> DWP sizing please refer below document :
Step 3>> For Data migration:
1) You may check social DB size in MongoDB.
2) Select the checkbox to do the social migration manually during installation and then use the tool once the installation is complete.
Please refer to the following additional references: