Auto Refresh causes the grid view to "flash" briefly

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Track-It!


    APPLIES TO:

    BMC Track-It!



    PROBLEM:

    If a grid view has auto-refresh enabled and there are lots of records in the view, when the auto-refresh occurs the screen may "flash" and appear to lose the records for a second or two. After this brief period, the records re-appear in the grid.


    SOLUTION:



    This is a known issue which has not yet been resolved in the current version of the product. Please contact Track-It! Support to open a new case which can be associated with the defect. Refer to Defect number:  1069784


    Article Number:

    000010131


    Article Type:

    Solutions to a Product Problem



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