Get the most out of BMC Helix Remedyforce by watching our latest Video Series. This first video outlines a simple use case that will help you gain a quick understanding of how to navigate the BMC Helix Remedyforce and use the solution to enter and access information.
Each of the following videos is designed to show and learn how to quickly navigate BMC Helix Remedyforce based on different use cases. These videos are not meant to show the complete solution and can be viewed in any order.
Incident and Problem Management
Change and Release Management
Self Service and Request Fulfillment
IT Knowledge Management
Reporting and SLA Management
Processes and Workflow Design
As always, we appreciate and welcome your feedback. If there are additional videos you'd like to see, please let us know here in the communities !