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MyIT Digital Workplace
We are creating a URL to directly see the content of a REQ.
We have tested it as below and see challenges it does not display the details of te request.
We are introducing a URL like this:
We are using the Request Number to pass into the URL
Passing the Request ID will not work.
You will need to Pass the Instance ID of the request.
Here is what you need to do,
>> Open the Reqeust in SRM:Request form and run a report to find the InstanceId of this request.
>> Once InstanceId is found pass that instance ID in the URL example like below,
till version 18.11 -
from version 1902 onward -
where in above URLs, InstanceId of the request is SRGAA5V0FH33KAPHUNLFPGYA9QUTZN and resourceID (instanceId) is SRGA49C8EC2GCAPNMZP5PMPSQR8PPW resp.
NOTE: Please do not get confused with SRDInstaceID and InstanceID we need the InstanceID and not the SRDInstaceID.