TSSA/BSA: NSH Script Job with BLCLI commands fails with com.bladelogic.om.infra.mfw.util.BlException: java.io.SyncFailedException: lost message framing

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    PRODUCT:

    BladeLogic Server Automation Suite


    COMPONENT:

    BladeLogic Application Server


    APPLIES TO:

    BMC BladeLogic Server Automation Suite 8.9.x



    PROBLEM:

    In a BMC BladeLogic Server Automation (BSA/TSSA) environment, NSH script jobs containing BLCLI commands are intermittently failing with the following error:

    09 Dec 2018 02:27:01,675 ERROR [MESSAGE] Command execution failed. com.bladelogic.om.infra.app.remote.BlRemoteException: com.bladelogic.om.infra.mfw.util.BlException: java.io.SyncFailedException: lost message framing [/MESSAGE]

    The issue is inconsistent. Often, rerunning the same NSH script job does not encounter this error


    CAUSE:

    TSSA Defect DRBLG-114481


    SOLUTION:

     

    This issue may be encountered in BSA 8.9.0x

    Defect DRBLG-114481 was created and the issue was fixed in TSSA 8.9.03 Patch 1

    Refer known and corrected issues in 8.9.03 Patch1 - https://docs.bmc.com/docs/display/tssa89/Known+and+corrected+issues

    To plan the upgrade refer - https://docs.bmc.com/docs/display/tssa89/Version+8.9.03.001%3A+Patch+1+for+version+8.9.03

     


    Article Number:

    000088856


    Article Type:

    Solutions to a Product Problem



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