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How do I Rebuild or Install the "Track-It! Infrastructure Service" in Track-It! 2018 R3?
After installing Track-It! 2018 R3 build 20.18.03.122 or upgrading to 20.18.03.122, the Track-It! Infrastructure Service does not show under the Windows Services on the Track-It! Application Server.
Please follow the below mentioned steps to Rebuild the "Track-It! Infrastructure Service":
1) Open Command Prompt with Administrator Rights on the Track-It Server.
2) Navigate through Command Prompt to the following directory:
“C:\Program Files (x86)\BMC\Track-It!\ServiceManagement.Host” (OR a similar directory according to your environment)
3) Run the following command:
Once the above Command completes execution, go into the Services Snap-In and Start the "Track-It! Infrastructure Service" manually.