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Track-It! 20.xx and above
How do I Rebuild or Install the "Track-It! Infrastructure Service" in Track-It! 20.xx?
After installing Track-It! or upgrading to higher version of Track-It! , the Track-It! Infrastructure Service does not show under the Windows Services on the Track-It! Application Server.
Please follow the below mentioned steps to Rebuild the "Track-It! Infrastructure Service":
1) Open Windows Powershell with Administrator Rights on the Track-It Server.
2) Navigate to the following directory by running the following Command:
CD “C:\Program Files (x86)\BMC\Track-It!\ServiceManagement.Host”
Note the above install path may vary depending on your Track-It! environment.
3) Run the following command:
Once the above Command completes execution, go into the Services Snap-In and Start the "Track-It! Infrastructure Service" manually.