Remedy Smart Reporting - Enable "Run Now" Button For Non Admin Users When A Broadcast Failed To Be Sent

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    9.x, 18.x



    QUESTION:

    How to enable "Run Now" button for non admin users when a broadcast failed to be sent?


    ANSWER:

    Below steps will enable "Run Now" for non-admin users. However, access to all "Administration > Configuration" settings will be granted also.

    1. Access to Remedy Smart Reporting with siadmin user to the "Default" organization.
    2. Go to Administration > Admin Console.
    3. Expand Roles.
    4. Click on the desired rol to edit it.
    5. Expand Configuration section.
    6. Select the option "Configuration" only.
    User-added image
    7. Access to Remedy Smart Reporting with a user belonging to the edited role.
    8. The button "Run Now" will be now available on reports which broadcast failed to run.

    Note: An idea was raised with vendor Yellowfin to enable this capability without granting permission to all "Administration > Configuration" settings. Refer to next post: 
    https://community.yellowfinbi.com/topic/run-now-button-for-broadcast

     


    Article Number:

    000161573


    Article Type:

    FAQ/Procedural



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