BMC Helix Digital Workplace 19.05 Release Calendar

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    On this page you can find relevant details and the calendar for upgrades and maintenance being performed for BMC Helix Digital Workplace customers.  Please note this calendar is only for subscribers who are on BMC Helix containerized deployments.  Subscribers would have received an email from BMC assigning a specific timeslot listed in the table below for the respective region.  Please refer to that email for your specific timeslot.

     

    For information about what's new in a release or patch, follow the BMC Helix Communities space or review the BMC Helix Subscriber Release Notes page.

     

    Maintenance Release Calendar by Data Center:

    North America: Chicago Updates

    Environment:
    CHI Pre-Production (Dev and QA)CHI Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    CHI1: May 20, 11.30 AM to 1.00 PM UTC

    CHI2: May 27, 4.30 AM to 6.00 AM UTC

    CHI3:

    CHI4: May 28, 9.300 AM to 11.00 AM AM UTC

    CHI5: May 22, 1.00 PM to 2.30 PM UTC

    CHI6: May 28, 4.30 AM to 6.00 AM UTC

    CHI7: May 21, 9.30 AM to 10.00 AM UTC

    CHI8: May 21, 9.30 AM to 10.00 AM UTC

    CHI9: May 23, 5.00 AM to 6.30 AM UTC

    CHI10: May 22, 4.30 AM to 6.00 AM UTC

    CHI11: May 22, 6.00 AM to 7.30 AM UTC

    CHI12: Apr 18th, 7.00 AM to 8.00 AM UTC

    CHI13: May 26, 10.0 AM to 11.30 AM UTC

    CHI14: May 27, 9.00 AM to 10.30 AM UTC

    CHI15: May 27, 10.00 AM to 11.30 AM UTC

    CHI 16: May 29, 8.00 AM to 9.30 AM UTC

    CHI1: May 27, 7.00 AM to 8.30 AM UTC

    CHI2: June 3, 4.00 AM to 5.30 AM UTC

    CHI3:

    CHI4: June 4, 8.30 AM to 10.00 AM UTC

    CHI5: May 27, 1.00 PM to 2.30 PM UTC

    CHI6: June 4, 4.30 AM to 6.00 AM UTC

    CHI7: May 28, 9.30 AM to 10.00 AM UTC

    CHI8: May 28, 9.30 AM to 10.00 AM UTC

    CHI9: May 30, 5.00 AM to 6.30 AM UTC

    CHI10: May 29, 4.30 AM to 6.00 AM UTC

    CHI11: May 29, 6.00 AM to 7.30 AM UTC

    CHI12: Apr 25th, 5.00 AM to 6.00 AM UTC

    CHI13: June 2, 10.00 AM to 11.30 AM UTC

    CHI14: June 3, 9.00 AM to 10.30 AM UTC

    CHI15: June 3, 10.00 AM to 11.30 AM UTC

    CHI 16: June 5, 7.30 AM to 9.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    North America: Amazon Oregon Updates

    Environment:
    OR Pre-Production (Dev and QA)OR Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    OR1: May 20, 10.00 AM to 11.30 AM UTC

    OR1: May 27, 7.00 AM to 8.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: Amsterdam Updates

    Environment:
    AMS Pre-Production (Dev and QA)AMS Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    AMS1: May 20, 9.00 AM to 10.30 AM UTC

    AMS2: May 26, 5.00 AM to 6.30 AM UTC

    AMS3: May 20, 1.00 PM to 2.30 PM UTC

    AMS4: May 21, 4.00 AM to 5.30 AM UTC

    AMS5: May 21, 6.00 AM to 7.30 AM UTC

    AMS6: May 21, 8.00 AM to 9.30 AM UTC

    AMS7: May 21, 9.30 AM to 10.00 AM UTC

    AMS8: Apr 8,

    AMS9: May 29, 4.30 AM to 6.00 AM UTC

    AMS10: May 20, 9.00 AM to 10.30 AM UTC

    AMS11: May 26, 9.00 AM to 10.30 AM UTC

    AMS12: May 26, 6.30 AM to 08.00 AM UTC

    AMS13: May 26, 8.30 AM to 10.00 AM UTC

    AMS14: May 28, 11.00 AM to 11.30 AM UTC

    AMS15: May 28, 11.30 AM to 1.00 PM UTC

    AMS16: May 29, 6.30 AM to 8.00 AM UTC

    AMS 17: May 29, 8.00 AM to 9.30 AM UTC

    AMS 18: May 29, 9.30 AM to 11.00 AM UTC

    AMS 19: May 29, 11.00 AM to 12.30 PM UTC

    AMS 20: May 29, 12.30 PM to 2.00 PM UTC

    AMS1: May 27, 6.00 AM to 7.00 AM UTC

    AMS2: June 2, 6.00 AM to 7.30 AM UTC

    AMS3: May 27 1.00 PM to 2.30 PM UTC

    AMS4: May 28, 4.00 AM to 5.30 AM UTC

    AMS5: May 28, 6.00 AM to 7.30 AM UTC

    AMS6: May 28, 8.00 AM to 9.30 AM UTC

    AMS7: May 28, 9.30 AM to 10.00 AM UTC

    AMS8: Apr 14,

    AMS9: June 5, 4.30 AM to 6.00 AM UTC

    AMS10: May 27, 6.00 AM to 7.30 AM UTC

    AMS11: June 2, 6.00 AM to 7.30 AM UTC

    AMS12: June 2, 6.30 AM to 8.00 AM UTC

    AMS13: June 2, 8.30 AM to 10.00 AM UTC

    AMS14: June 4, 5.30 AM to 7.00 AM UTC

    AMS15: June 4, 7.00 AM to 8.30 AM UTC

    AMS16: June 5, 6.00 AM to 7.30 AM UTC

    AMS 17: June 5, 7.30 AM to 9.00 AM UTC

    AMS 18: June 5, 9.00 AM to 10.30 AM UTC

    AMS 19: June 5, 10.30 AM to 11.00 AM UTC

    AMS 20: June 5, 11.00 AM to 12.30 PM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    EMEA/UK: London Updates

    Environment:
    UK Pre-Production (Dev and QA)UK Production
    Maintenance Details:

    Apply 19.05 to the following:

    BMC Helix Digital Workplace

    Dates and Times:

    UK1: May 22, 7.00 AM to 8.30 AM UTC

    UK2: May 22, 9.00 AM to 10.30 AM UTC

    UK1: May 29, 7.00 AM to 8.30 AM UTC

    UK2: May 29, 9.00 AM to 10.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

    APAC: Sydney Updates

    Environment:
    SYD Pre-Production (Tailoring and QA)SYD Production
    Dates and Times:

    SYD1: May 23, 7.00 AM to 8.30 AM UTC

    SYD2: May 23, 8.30 AM to 10.00 AM UTC

    SYD1: May 30, 7.00 AM to 8.30 AM UTC

    SYD2: May 30, 8.30 AM to 10.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours