Remedy Smart Reporting How To Disable Auto Refresh At VIEW Level

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    9.1.X



    QUESTION:

    How to disable the auto refresh on the view builder level?


    ANSWER:

    To disable the auto refresh on the view edit mode follow next steps:

    1. Log into Smart Reporting using a normal Administrator user. 
    2. Go to Admin Console. 
    3. Go to Configuration.
    4. Go to Sytem. 
    5. Go to Views option. 
    6. Disable the Data Preview option: Set it to None.(As shown on the picture)

    Auto Refresh - view builder

    7. Save the change. 


    Note: This will only affect the auto refresh of the views and not the reports. 


    Article Number:

    000160154


    Article Type:

    FAQ/Procedural



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