TrueSight Server Automation (TSSA): Windows PAJ (Patch Analysis Job) against windows Evaluation Edition software reported no missing or installed patches

Version 2
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    BladeLogic Server Automation Suite


    BladeLogic Server Automation


    BMC Server Automation 8.x.xx TrueSight Server Automation 8.9.xx


    Created a patch catalog for Windows server 2016 and ran patch analysis job against a Windows 2016 Evaluation Edition Server which completed successfully with a warning showing no missing or installed patches, which is not correct as we know the system is missing patches.

    In the Job Run log we see:

    <job log> Warning 15/03/2017 8:55:07 PM No mappings were found for the selected product [WINDOWS SERVER 2016 STANDARD EVALUATION] for category [Microsoft Windows Server 2016] in Shavlik Patch metadata



    evaluation edition not supported


    As per Ivanti support, any of the Windows Evaluation Edition softwares are not supported by Ivanti/Shavlik.


    Article Number:


    Article Type:

    Solutions to a Product Problem

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles