SBE:18.05 : The service broker categories are not available.

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    PRODUCT:

    MyIT Service Broker


    COMPONENT:

    MyIT Service Broker


    APPLIES TO:

    Service broker 1805



    PROBLEM:

    Use Case : Login to SBE with hannah_admin@domain.com, go to Import tab->Click on Category Mapping. We are able to see the "External Categories" but None of the "Digital Workplace Categories" are available.
    Screenshot below.


    User-added image
     


    CAUSE:

    Need to run seed command


    SOLUTION:

    Solution : Perform following steps on the Service broker server

    Navigate to the <dwp install directory>/sb/rxscripts and Run command as below

    source ./bin/setenv.sh
    ./bin/login.sh hannah_admin@<tenant domain> Passw0rd!
    ./bin/seed/seed_categories.sh ./data/seed/categories.json

    Screenshot below for example.
    User-added image



     


    Article Number:

    000364076


    Article Type:

    Solutions to a Product Problem



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