Installing Control-M server Fix Packs result in error message: Unsupported major.minor version 52.0

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Control-M/Server for UNIX and Microsoft Windows


    COMPONENT:

    Control-M/Server for UNIX and Microsoft Windows


    APPLIES TO:

    All Control-M server versions UNIX ONLY



    PROBLEM:

     

    When trying to install Fix Packs in the Control-M server environment;
    You may encounter this error message below. This is found in the Control-M server
    p_ctmce.stdout.*.logs files located in $HOME/ctm_server/proclog:

    ------
    Exception in thread "main" java.lang.UnsupportedClassVersionError: com/bmc/ctms/ctmce/CtmCe : Unsupported major.minor version 52.0

    at java.lang.ClassLoader.defineClass1(Native Method)
    -----

     


    CAUSE:

    Control-M server Java home environmental variable not pointing to correct resource.


    SOLUTION:

    In Control-M server version 8.0.00 Fix Pack 2, there's an added option to define environment variable with the name "BMC_JAVA_HOME" (just on UNIX) ,
    Control-M/Server can use another java run time instead of its embedded one.


    1. Back up the .cshrc file found in the Control-M server user account home directory.

    2. Set the environment variable BMC_JAVA_HOME in .cshrc, and point to the directory where the new java binary exist.

    For example: 
    setenv BMC_JAVA_HOME /usr/java/jdk1.7.x_xx/bin


    3. Save the file and then
    logout and login from the shell session.
    Reinstall the Fix Pack installation.


     


    Article Number:

    000140278


    Article Type:

    Solutions to a Product Problem



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