BMC Helix Platform Release Calendar

Version 34
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    Check this calendar for the upgrade and maintenance schedule by the data center for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, see the BMC Helix Subscriber Release Notes page.

     

    The BMC Helix Digital Workplace Advanced release calendar is located here.

     

    Maintenance Release Calendar by Data Center:

     

    Chicago Data Center Updates

    Environment:
    CHI Pre-Production (Tailoring and QA)CHI Production
    Maintenance Details:

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Apply 19.02 Push 1 to the following:

    Innovation Suite Business Workflows

    Dates and Times:

    CHI1: Apr 26, 4.00 AM to 5.30 AM UTC

    CHI2: Apr 27, 4.00 AM to 5.30 AM UTC

    CHI3: Apr 26, 6.00 AM to 7.30 AM UTC

    CHI1: May 3, 4.00 AM to 5.30 AM UTC

    CHI2: May 4, 4.00 AM to 5.30 AM UTC

    CHI3: May 3 10.00 AM to 11.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    Amsterdam Data Center Updates

    Environment:
    AMS Pre-Production (Tailoring and QA)AMS Production
    Maintenance Details:

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Dates and Times:

    AMS1: Apr 27, 4.00 AM to 5.30 AM UTC

    AMS2: Apr 27, 4.00 AM to 5.30 AM UTC

    AMS3: Apr 27, 6.00 AM to 7.30 AM UTC

    AMS4: Apr 26, 4.00 AM to 5.30 AM UTC

    AMS 5 : Feb 27, 6.00 AM to 7.30 AM UTC

    AMS6: Apr 26, 10.00 AM to 11.30 AM UTC

    AMS1: May 4, 4.00 AM to 5.30 AM UTC

    AMS2: May 4, 4.00 AM to 5.30 AM UTC

    AMS3: May 4, 6.00 AM to 7.30 AM UTC

    AMS4: May 3, 4.00 AM to 5.30 AM UTC

    AMS 5: May 4, 6.00 AM to 7.30 AM UTC

    AMS6: May 3, 10.00 AM to 11.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    London Data Center Updates

    Environment:
    UK Pre-Production (Tailoring and QA)UK Production
    Maintenance Details:

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Dates and Times:

    UK1: Apr 26, 6.00 AM to 7.30 AM UTC

    UK2: Apr 26, 10.00 AM to 11.30 AM UTC

    UK1: May 3, 4.00 AM to 5.30 AM UTC

    UK2: May 3, 6.00 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    Sydney Data Center Updates

    Environment:
    Syd Pre-Production (Tailoring and QA)Syd Production
    Maintenance Details:

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Dates and Times:

    SYD1: tbd

    SYD1: tbd

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    AWS Oregon Data Center Updates

    Environment:
    OR Pre-Production (Tailoring and QA)OR Production
    Maintenance Details:

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Apply 19.02 Push 1 to the following:

    Innovation Suite, Business Workflows

    Dates and Times:

    OR1: Apr 26, 6.00 AM to 7.30 AM UTC

    OR1: May 3, 6.00 AM to 7.30 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

     

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