BMC Helix Platform Release Calendar

Version 21
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    Check this calendar for the upgrade and maintenance schedule by data center for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management,  BMC Helix Chatbot and Digital Workplace Advance. For information about what's new in a release or patch, see the BMC Helix Subscriber Release Notes page.

     

    Maintenance Release Calendar by Data Center:

     

    Chicago Data Center Updates

    Environment:
    CHI Pre-Production (Tailoring and QA)CHI Production
    Maintenance Details:

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Dates and Times:

    CHI1: Dec 19, 2018, 4.30 AM to 6.00 AM UTC

    CHI2: Dec 19, 2018, 6.30 AM to 8.00 AM UTC

     

    CHI1: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    CHI1: Jan 2, 2019, 6.30 AM to 8.00 AM UTC

     

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    Amsterdam Data Center Updates

    Environment:
    AMS Pre-Production (Tailoring and QA)AMS Production
    Maintenance Details:

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Dates and Times:

    AMS1: Dec 19, 2018, 4.30 AM to 6.00 AM UTC

    AMS2: -

    AMS3: -

    AMS4: Dec 19, 2018, 6.30 AM to 8.00 AM UTC

    AMS5: Dec 19, 2018, 4.30 AM to 6.00 AM UTC

    AMS6: Dec 19, 2018, 4.30 AM to 6.00 AM UTC

    AMS1: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    AMS2: -

    AMS3: -

    AMS4: Jan 3, 2019, 4.30 AM to 6.00 AM UTC

    AMS5: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    AMS5: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    London Data Center Updates

    Environment:
    UK Pre-Production (Tailoring and QA)UK Production
    Maintenance Details:

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Dates and Times:

    UK1: Dec 19, 2018, 4.30 AM to 6.00 AM UTC

    UK2: Dec 17, 2018, 4.30 AM to 8.30 AM UTC

    UK1: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    UK2: Jan 3, 2019, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

    Sydney Data Center Updates

    Environment:
    Syd Pre-Production (Tailoring and QA)Syd Production
    Maintenance Details:

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Dates and Times:

    SYD1: Dec 17, 2018, 4.30 AM to 8.30 AM UTC

    SYD1: Jan 3, 2019, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    AWS Oregon Data Center Updates

    Environment:
    OR Pre-Production (Tailoring and QA)OR Production
    Maintenance Details:

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Apply 18.11.01 to the following:

    Innovation Suite and Integration Service

    Dates and Times:

    OR1: Dec 17, 2018, 4.30 AM to 8.30 AM UTC

    OR1: Jan 2, 2019, 4.30 AM to 6.00 AM UTC

    Duration / Impact:

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

    Total Duration: 1.5 Hours

    User Disruption Impact: 1.5 Hours

     

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    For any any questions or additional information, make a comment below, or contact SaaS Success for anything sensitive.