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Lisa Kraas has a new blog published. Salesforce is getting ready to release it's Winter 19 update which introduced 2 issues that may be experienced in Remedyforce. These issues were found in the course of platform testing performed by the Remedyforce R&D Team. Both issues will be fixed and released in Patch 2 due out September 28th. Customers can self-upgrade after 9/28 or wait for the scheduled push on 10/5 for Sandboxes and 10/19 for Production Orgs. Read here: Remedyforce Summer 18 Patch 2 Contains 2 Salesforce Platform Fixes
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