TSPS/TSIM 11.3.01 installation or upgrade will not proceed stating 32GB RAM is required - INCLUDES VIDEO

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    PRODUCT:

    TrueSight Infrastructure Management


    COMPONENT:

    TSIM Installation


    APPLIES TO:

    11.3.01 TSPS and TSIM



    PROBLEM:

    TSPS or TSIM 11.3.01 installation/upgrade can be performed on a system that meet the requirements mentioned in links below:

    Here for TSPS:

    And here for TSIM:     

    The installer states it requires 32Gb RAM otherwise will not continue. 

     


    CAUSE:

    Both TSPS/TSIM 11.3.01 installation/upgrade have a system requirements verification based on a LARGE setup


    SOLUTION:


    For a system that is not counted as LARGE, run the installer with additional flag:

      -J MINIMAL=true
      
    This is documented here for TSPS:     
    And here for TSIM:  
      https://docs.bmc.com/docs/TSOperations/113/installing-the-infrastructure-management-server-in-the-standalone-mode-using-the-wizard-843620072.html#InstallingtheInfrastructureManagementserverinthestandalonemodeusingthewizard-ToinstalltheInfrastructureManagementServer   


    Note:

       

    Ensure that the following system requirements are met. If your target computer does not meet these requirements, you cannot proceed with the installation. However, in a test environment, you can skip the system requirements validation and run the installer by using the -J MINIMAL=true argument.

       
        
    • Total RAM (in MB): 32,000
    •   
    • Available RAM (in MB): 25,000
    •   
    • Total swap space / page file (in MB): 8,000
    •   
    • Available swap space / page file (in MB): 8,000
    •  
      
      
     
    Be aware that after installation you will have to tweak a configuration file to skip the check when your system is not LARGE also, otherwise you have to use a force flag on each restart.   
    This is documented here for both TSPS and TSIM:  
      https://docs.bmc.com/docs/display/TSOMD113/Starting+and+stopping+the+TrueSight+Operations+Management+components 
      

     


    Article Number:

    000352219


    Article Type:

    Solutions to a Product Problem



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