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Remedy AR System Server
AR System Server
AR system version 9.1.04 and RSSO 9.1.04
REST API connection failed with an error HTTP 401 unauthorized after RSSO 9.1.04 AR system integration agent was upgraded.
<pre> Unauthorized </pre>
There is another situation that REST API token generation failed with POST.
The HTTP response code of POST is 200, which indicates that there is no issue in HTTP traffic.
Following error is logged:
To resolve this issue
- Edit the ../ARSystem/conf/rsso-agent.properties
- Append the following to the excluded-url-pattern= parameter