Remedy Smart Reporting - Roles change with User Sync

Version 6
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    9.1.04



    PROBLEM:

    User gets "Dashboard Consumer" permission and "Report Writer" permission is lost every time the User Sync is executed.


    CAUSE:

    Defect: SW00544538


    SOLUTION:

     

       
    • This is a defect #SW00544538 and a hotfix is available. Please contact BMC Support for the same.  
      

     


    Article Number:

    000152168


    Article Type:

    Solutions to a Product Problem



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles