Smart Reporting Roles Change With UserSync

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    9.1.04



    PROBLEM:

     

       
    • User gets Dashboard Consumer permission and Report Writer permission is lost every time the user sync is ran.

     


    CAUSE:

    Defect: SW00543390


    SOLUTION:

     

       
    • This is a defect#SW00544538 and a hotfix available. Please contact BMC Support for the same.  
      

     


    Article Number:

    000152168


    Article Type:

    Solutions to a Product Problem



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