Remedy - Server - ARS 9.X Email sent to a Group with HTML Template Notification with variable value recived only to first user

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    Remedy AR System Server


    AR System


    Remedy AR System Server


    Email messages are sent without content when using Group name in the To field resulting only the first user to receive the content.

    This behavior was identified as a defect:
    SW00531453 - Email message from notify action set variable replacement to null when sent to $Assigned Group$ for 2nd user in the specified group

    It has been fixed in 9.1.04 SP4.


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