Remedy Smart Reporting User License Requirement to Access The Application

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    BMC Remedy Smart Reporting 20.02



    QUESTION:

    Which license type is required for user in order to access Smart Reporting Application?


    ANSWER:

    Remedy AR Server users having either Fixed or Floating license will be created in Smart Reporting and they will have access to it.

    From 1808 version onwards, Bundled License has been introduced and users having Bundled license will also have access to Smart Reporting.


    Article Number:

    000149042


    Article Type:

    FAQ/Procedural



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