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BMC Atrium Core - CMDB
BMC Atrium Core
Atrium explorer and Impact Model Designer :promotion of ci's.
After using Impact Model Designer to design a new Service Model, and perform a “Promote Sandbox”, the system permanently shows “Promote Sandbox Changes in Progress”.
After closing Browser and clearing cache, the same Message appears in the Impact Model Designer.
- RE was not registered with AR Dispatcher - There were ONLY error entry in arrecond.log file even though log level was set to DEBUG i.e. RE terminated itself due to above errors --- CMDB engine, REST and Services jar was present in CMDB installation
- Removed the above mentioned jar files from CMDB folder
- Restarted AR server to resolve the issue