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Remedy AR System Server
AR System Mid Tier
any AR or Web report run from midtier
how to run a report from an active link?
Some customers or applications may have several workflow steps that end up running a report.
A good troubleshooting technique is: isolate the problem
A way to isolate if the problem is the report, data, data misrepresentation or workflow is to build a simple active link that would run the report
A simple active link can run a report use the following screenshot as guidance
The full documentation can be found here