Failed to Install Atrium CMDB 9.1.02.  Error:  CMDB engine is not initialised

Version 4
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    BMC Atrium Core - CMDB


    BMC Atrium Core


    BMC AtriumCore CMDB 9102


    Root cause for this error in this case was that the the cmdb snapshot jar file was missing from <Arsystem>\deploy folder. 
    This file can be found in the Disk1 of the AtriumCore CMDB installer and should have been copied into that directory during installation. 

    Additionally please make sure to always run the installer "As an Administrator", which is an option you will see when right-clicking on the setup.exe file.
    Installer needs to have permissions to make changes to the file system and in the use case that was not done. 


    Article Number:


    Article Type:

    Product/Service Description

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles